Viv Home Care

Viv Technologies Inc.

About this app

With the Viv Technologies™ Connected Home Care® app, you don’t have to compromise when it comes to the digital transformation of your home care enterprise. Take control with the only fully configurable and programmable home care platform designed to connect individuals and their family members with caregivers and clinicians. Empower operational and clinical leaders to create solutions to new and changing use cases without requiring any engineering intervention.

The Viv Home Care™ Connected Home Care® app elevates the standard of care by empowering field staff with:

-Modern tools designed to efficiently and effectively manage and schedule health care and in-home care.
-HIPAA compliant chat to provide real-time updates to family members, healthcare providers and payers.
-Access to current and historical medical information.
-The ability to track and monitor health status and related health care issues.
-Advanced features that work in areas with poor network coverage to maximize EVV compliance.

Ratings and reviews

Middling app overall with some major flaws. How about we add a confirmation prompt to the "sign later" option so that when a client with shaky hands accidentally touches it we don't have to wait til the next day to sign for it? Or maybe an option to go ahead and sign for it before the next shift starts while we're still right there? Or perhaps fix that "sign later" option so that an actual prompt to SIGN shows up the next day more often than one time out of ten? Fix this thing, it's infuriating.

Many times the app hasn't been working properly. Currently an issue that I've had many times is that I have all my tasks completed so I have 0 tasks to complete yet only 5/13 tasks have gone through. It's not registering my tasks have been completed therefore unable to clock out with the client at the end of the shift because of technical issues with the apps task completion pending... I have had many issues with this app and I don't like it compared to the previous app we used.

Poorly organized, repetitive questions and they need to make it possible to put in mileage. It just doesn't make sense to use an app to clock in etc and have to send a paperwork for mileage. Please fix things properly

What's new

Bug fixes and stability improvements.