Central Pacific Bank(cpb.bank)

Central Pacific Bank

About this app

What’s New:

Experience the new look and feel of the upgraded mobile banking application from Central Pacific Bank. We’ve made it easier to access the features that will help manage your banking on the go. It’s digital banking the CPB way. 

Features:

• ✅ View and manage all accounts in one place


• ✅ Transfer funds between your accounts and to other financial institutions


• ✅ Bill payment with the ability to add new payees


• ✅ Live online chat with a CPB representative


• ✅ Send money securely to friends and family with Zelle® (1)


• ✅ Remote Check Deposit (2)


• ✅ Enhanced security with Biometric Face and Fingerprint ID login (3)


• ✅ Debit card management tools


• ✅ Near real-time notifications and alerts


• ✅ Smart Budgets based on your spending habits


• ✅ Flexible text-size settings to increase visibility

About This App:

All of your banking - without going to the bank. CPB’s mobile banking app makes it easier than ever to manage your finances. On top of the services you’ve come to expect (account history, remote check deposit, biometric login, etc.), check out the cutting-edge tools that give you a clear picture of your entire financial situation.

The CPB app gives you the ability to connect all your financial accounts in one place. See the balances on all your accounts without switching between apps. Manage your money in one place with tracking tools that will guide you to making informed decisions to improve your overall financial health. Plus, if you have any questions, you can simply online chat or call a CPB representative right from your app.

New enhanced security upgrades will help keep your information protected. Be safe and secure with out-of-band authentication, in-session alerting, and security scoring that will help detect any uncharacteristic behavior.

Download the Central Pacific Bank app today to take advantage of all the innovative features that allow you to bank and manage your finances in a way tailored to your lifestyle.

NOTES AND DISCLOSURES:

⁽¹⁾ U.S. mobile numbers must be enrolled with Zelle before they can be used. Available to U.S. based bank account holders only.



⁽²⁾ Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.



⁽³⁾ Only certain devices are eligible to enable Biometric Face or Fingerprint ID login.

Zelle^® and the Zelle^® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

^[1] Must be a CPB Digital Banking customer and enrolled in CPB Digital Banking to use this service. CPB Customers can enroll from cpb.bank or the app.


^[2] Transaction limitations may apply.



Your mobile carrier may charge for text messaging and data.

Central Pacific Bank, Member FDIC

Ratings and reviews

Good app. I sent Fred back for screenshots. Since I cannot find an option when I filter out monthly bus pass purchase for company reimbursement. The current screenshots are forbidden. All black screens. So have to rely on web, but we displays account balance. So it's lose / lose. Otherwise, yes I love the mobile app.

Update: I have uninstalled and reinstalled this app twice. It is performing even worse. When I try to transfer or even check an account, it turns my screen into a jigsaw puzzle. I have a samsung S10+, so I dont think its the phone. The app needs work. The app crashes a lot, blank rectangles appear where there should be information for text fields, and when there are texts - they turn neon green. App needs work. I'm on a samsung S10+ thats running the latest android update.

The app does not update balance for months on end. I asked the company and was told it might be delayed. There is a work around though that let's you see your balance. Go to "help and legal" -> "secure messages" -> "compose new message "-> "general" and when you click on the drop down below it will list your account and accurate BALANCE AMOUNT. Hopefully this helps someone. I just had to call them every time I needed a balance but I just figured this trick out today.

What's new

Minor enhancements and bug fixes