Bradley Woodruff
I guess the app updated itself, but I didn't recognize the interface when I opened it after a few months of non-use. It asks for a "zone number" , and I have no idea what that is. It's not the space number which I used to input. I ended up paying with a credit card at the machine on the curb. Now the app won't function at all. It freezes up my entire phone when started. I don't know what you guys did, but please reverse it. The app is completely unusable.
4 people found this review helpful
Warren Finnie
While some features of this app have improved since the frustrating early days, it has some things that you should beware of: 1) If you're paying via a prefunded wallet and run out of funds, it will offer to refill your wallet for $10, but actually refill it for your default amount. In my case, I got a $150 surprise. City support staff are excellent and fixed it quickly. 2) if you end parking early, you'll still be notified when it would have run out normally. It's easy to think you overpaid.
1 person found this review helpful
Darcy Lindberg
UI is so esoteric I ended up with multiple "wallets" (whatever the hell that is supposed to mean). Can't add to "wallets" in anything but increments of $10, and also can't used $ from multiple wallets, so just emptying any of those wallets requires being lucky enough to need the right parking amount. Oh, and it doesn't tell you what the packing costs until AFTER you've selected a wallet, so you then need to go by trial and error to try to use up a "wallet".
16 people found this review helpful