Polestar

Polestar Performance AB

About this app

Control your car
Use the app to control in-car climate, door locks, locate your car, see battery and charging status, and keep track of software installations.

Manage your car
Get an in-depth overview of your car. Read the owners manual, connect to your car, manage users and book service appointments.

Stay up-to-date
Get regular updates regarding your car and its software, or dive deeper into the world of Polestar through our news articles.

Always supported
Reach out to our support team, engage in live chats with our experts and consult our FAQ section for assistance.

Manage your experience
View and manage your orders and Polestar ID, visit the car configurator and extras shop, and adjust app settings.

Ratings and reviews

The app continuously logs me out since the last update. When I want to check my battery remotely, I have to go through the whole login part again. 9/23/24 Update: fails to stay up to date with the current location and charge. Mid august, I spent an hour troubleshooting to finally get it working again. Today location will not update, nor does the battery charge. Major factor for Ev is tech. This and poor range makes me regret my choice of vehicle.

Dear Diary - The new UI of the app is better. I like the one touch (on/off) instead of having to go into a setting to turn it on. I still think there's more that could be done to make it better. The car is fantastic, but the app doesn't match with it. Also, the digital key no longer work on Pixel 8. Again, I still think they could add more functions. Dear Diary edit - the recent update is very slow at connecting to the car to pull information. Also, digital key still does not work.

I've had problems with the car and the app from the beginning. For the cost of this car $65k you'd figure would have a compass, leather seats that wouldn't rip after 8k mi, and an overall sense of exuberance. But it's been nothing but problems it's been to the dealer over a half dozen times for problems with everything from charging to keys to navigation. The latest update for the app just now renders it useless as it returns a message "more than one error received" and you can't do anything.

What's new

We are constantly making improvements to the Polestar app, with a focus on performance and stability. This version also contains several subtle enhancements and bug fixes, for a better overall experience.