![](https://play-lh.googleusercontent.com/a/ACg8ocIPVYCPWl-SQiprCWpcD28SrmIjqXUCDtfexSNGrIO5r4MH4g=s32-mo)
Val S
current version 2.1.0.8 - but also happened on previous version I have this on both my laptop and desktop it would work, then it just stops The application will not play audio - when i don't connect a headset on my desktop when I click to go into voice mail it has a partial ring then nothing. You can tell with headset it clicks like it wants to and nothing. Why is garbage like this allowed to be deployed in a work environment? I need this software to do my job and it just plain doesn't work. Google Voice is free and has no issues - my company has to pay for our phone systems and this is what they give me to use. Come on NEC Please - I NEED this software to work, as I am sure others do. There are enough bugs with it to trouble shoot and figure it out!
5 people found this review helpful
BizRTC LLC.
15 December 2021
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to your local NEC Partner for further assistance. The problems you are experiencing seems to be related to programming of the application and possible NEC Voice server.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXneUE5tgCIBIHSqf-PdkBM7IcRUnOg8PbdooPIgaAQWV3OGfZg6g=s32)
Brent McCollom
Works Great. I would like to point out that most of the issues are not from the app, but from the installers, and/or their IT company, and/or just the internet connection you have. This is a VoIP application and will only preform as well as your connection back to the PBX. If you are having call quality issues, this is not because of the application, but because of several other factors. I have used this app for years now. Midwest Telecom Communications can get you connected, contact them today!
![](https://play-lh.googleusercontent.com/a-/ALV-UjUTqb8WmSzw-tsS7GOLxqd4JYeBRHetMLMvi21vcvqwfUJGg7HW=s32)
Kimberly S
Extremely Disappointing - Used for work - Clients can't understand what you're saying. Horrible connection. Crashes consistently. Drains battery quickly. Randomly starts ringing in your ear while attempting to talk to clients. Not efficient for transferring calls. Pros - Good for checking and clearing voicemail. Thats about it. Would rather use my regular cell than the app.
7 people found this review helpful
BizRTC LLC.
15 December 2021
The problems noted seem to imply the configuration of the application and NEC voice server for connection may not have done correctly. I would suggest that you work with your local NEC Partner for guidance on how to properly configure.