PSEG Long Island

3.9
861 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Secure and easy tool to manage your PSEG Long Island account on the go - sign in, pay your bill and review your energy use.

Already registered for a PSEG LI My Account? Use your user name and password to log in.

Not registered? Easily register via the PSEG LI app.

Use the app to:
- Make payments
- Compare and manage energy usage
- Report an outage
- Manage payment options
- Contact PSEG LI customer service

Powerful features:
- Easy sign on with touch/face ID
Updated on
11 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
846 reviews
Seth Kaufman
5 August 2020
SUCKS! Just spent a while setting it up, answering security questions, etc., and now it won't let me sign in. Keeps saying "There was an issue processing your request." (I think it's called incompetence.) The "Need Help Logging In" function says it has no security questions on file, which is bullcrap. My power is out for almost a day from the hurricane, and the PSEG website spews different, random ETAs re: power restoration. I hoped the app would give better info. What a waste of time.
96 people found this review helpful
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suzie Morra
16 December 2021
On more than one occasion, I've tried to make a payment and after clicking pay, it takes me back to the homescreen and doesn't say if the payment went through. Another time, I was charged twice. I guess the second payment rolled over into the next month but I wasn't happy about that. And now, one of my bank accounts has disappeared from the payment method list. The account works just fine and when I tried to add it back in, there is no option to do so. I gave up on the app entirely.
88 people found this review helpful
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PSEG
7 January 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Customerserviceli@pseg.com or by calling 1-800-490-0025 to speak with a service representative. Thank you.
Chris
23 September 2024
You get way more detailed information from the website. I don't know why I can't see my energy bank, my useage by hour like on the website. I recently switched to time of use so I'm interested to see how it goes without waiting for my bill but the app only supports daily. Website has that information but logging in is a pain with the are you human check there every time.
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What's new

- Bug Fixes