PSEG Long Island

PSEG

About this app

Secure and easy tool to manage your PSEG Long Island account on the go - sign in, pay your bill and review your energy use.

Already registered for a PSEG LI My Account? Use your user name and password to log in.

Not registered? Easily register via the PSEG LI app.

Use the app to:
- Make payments
- Compare and manage energy usage
- Report an outage
- Manage payment options
- Contact PSEG LI customer service

Powerful features:
- Easy sign on with touch/face ID

Ratings and reviews

SUCKS! Just spent a while setting it up, answering security questions, etc., and now it won't let me sign in. Keeps saying "There was an issue processing your request." (I think it's called incompetence.) The "Need Help Logging In" function says it has no security questions on file, which is bullcrap. My power is out for almost a day from the hurricane, and the PSEG website spews different, random ETAs re: power restoration. I hoped the app would give better info. What a waste of time.

On more than one occasion, I've tried to make a payment and after clicking pay, it takes me back to the homescreen and doesn't say if the payment went through. Another time, I was charged twice. I guess the second payment rolled over into the next month but I wasn't happy about that. And now, one of my bank accounts has disappeared from the payment method list. The account works just fine and when I tried to add it back in, there is no option to do so. I gave up on the app entirely.

You get way more detailed information from the website. I don't know why I can't see my energy bank, my useage by hour like on the website. I recently switched to time of use so I'm interested to see how it goes without waiting for my bill but the app only supports daily. Website has that information but logging in is a pain with the are you human check there every time.

What's new

- Bug Fixes