SCRIGNOIdentiTel

Banca Popolare di Sondrio SpA

About this app

The application to generate the disposable security codes, called OTP (One Time Password), necessary to operate on SCRIGNO.
SCRIGNOIdentiTel is the Banca Popolare di Sondrio app to generate the OTP codes, necessary to access SCRIGNO and to authorize the transactions.
SCRIGNOIdentiTel allows you to operate online with the utmost ease and security thanks to the "advanced authentication methods", Push IdentiTel and QR IdentiTel. These methods are characterized by the fact that the user immediately displays the essential data of the operation in the app before simply confirming it with biometrics or by entering a dedicated PIN. The generated OTP code is automatically passed to SCRIGNO, for maximum speed and security.

The manual mode for generating the OTP code is also available, which in this case will appear on the smartphone display and must be reported on the SCRIGNO Internet Banking page. In the case of using SCRIGNOapp, this step will take place automatically.

SCRIGNOIdentiTel is able to generate unique and specific OTP codes for the operation in progress, in order to minimize the risk of fraud. For this reason, it is important to preferably use the advanced authentication methods and verify in the detail shown in the app the summary data of the operation you are about to authorize and whose OTP code will be generated and sent to SCRIGNO.

If necessary, we invite you to contact us at the following addresses:
- e-mail: SCRIGNO Internet Banking [e-mail];
- telephone numbers for technical assistance: toll-free number 800-23.98.89 or number +39 0655.24.11.23 for calls from abroad.

Advertising information for promotional purposes.

For the contractual conditions, please refer to the Information Sheets available at our branches and on the website www.popso.it

Following analysis carried out by accessibility experts, the SCRIGNOIdentiTel mobile app is currently found to be partially accessible. We are committed to constantly improving accessibility to allow everyone to make the best use of our services, with assistive technologies or dedicated configurations. For this we will continue to make new updates of our services, our sites and our apps. We invite you to report suggestions or problems to us at [e-mail]
For a more detailed report, consult the "Declaration of accessibility" in the format requested by AgID on the website www.popso.it/identitel

Ratings and reviews

(English) Language Option must be on the first/welcome screen. Because it is hard to find it - for international students.

Completely unnecessary and doesn't work 90% of the time. I have never known an app need a whole other app just for you to put a password in. Having put the password in, most of the time the app still won't let you in

no English language unable to understand even a single word

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