MARUF KHAN
Worst Customer Support Experience ever. Charge is too much. Then I have to print out the online ticket to travel then what is the point booking online. There was a mistake on my ticket Date and Sohoz's Turtle Speed Customer Support took FOUR Long Hours to look into the problem still failed to give proper solution. Don't book from them unless you want to ruin your travel excitement šš¼
3 people found this review helpful
Shohoz.com
20 October 2024
MARUF KHAN Sir, we apologize for your inconvenience. Kindly share us your experience with registered mobile number at our official Facebook Page inbox (m.me/Shohoz), or you can also send us an email at info@shohoz.com with mail subject "Play store/App Storeā so that we can take corrective action. Thanks, stay connected with Shohoz.
Abdullah Al Hadi
Nice and very helpful app. 1. Bug: every time I try for bKash transaction id verification, it says invalid contact number and fails. It happens if contact number starts with "013" but ok with other numbers. Please fix this bug. 2. Suggestion: for searching origin and destination city, it also should show my recent city as I frequently travel within these cities. Every time I have to type my city name again and again.
160 people found this review helpful
Shohoz.com
20 February 2021
Dear Abdullah Al Hadi, thanks for the note of appreciation. This means a lot to us. Stay connected with Shohoz.
Mahtab Mahmud
Even though the app is not that bad but their customer support is one of the worsts. I've bought bus tickets from a rural place once where printing options are not much available but insisted me to print the ticket. They asked me to go to bus stand for finding out the printing shops. If I would able to go to the bus stand in the first place then why would I even bother to buy the tickets online with extra charge!!! This is my last time using this app. Worst service ever.
55 people found this review helpful
Shohoz.com
14 October 2023
Mahtab Mahmud Sir, we apologize for your inconvenience. Kindly share us your experience with registered mobile number at our official Facebook Page inbox (m.me/Shohoz), or you can also send us an email at info@shohoz.com with mail subject "Play store/App Storeā so that we can take corrective action. Thanks, stay connected with Shohoz.