TaHoma by Somfy

SOMFY SA

About this app

WORKS WITH THE BELOW SOMFY SOLUTIONS :
- TaHoma switch
- Connectivity kit
- Connexoon
- TaHoma Premium
- TaHoma DIN-Rail
The TaHoma app allows you to stay connected to your home from your smartphone or tablet.
Simply connect your devices such as roller shutters, curtains, lighting or security and heating systems to TaHoma. You can now control them from the TaHoma app, even remotely, or by voice, adding a voice assistant (Amazon Alexa, Google Assistant and Apple HomeKit).
TaHoma is compatible with a wide range of devices from Somfy and major home appliance brands (Velux, Philips Hue, Sonos, etc.). You can add new ones at any time.Create a comfortable connected home with TaHoma!
The app will guide you in configuring your TaHoma solution in just a few steps and show you its endless possibilities:

One-click centralised access to all your home equipments.
Create a home that makes your everyday life easier by creating your personalised scenes. Give free rein to your imagination: there is a multitude of possibilities open to you:
- Manual scenes (to launch when you want them)
- Scheduled scenes (according to a time or date)
- Advanced scenes (with for example multiple conditions and sensors).Create your customised menu! Find your favourite equipements, room or scenario rapidly.

Ratings and reviews

The app is great when it is operational. My experience so far is that the app and the hardware are functional 2 months over a year. I have the Tahoma hardware, the Philips hub and a smart home controller; this app provides only 17% uptime compared to ~99% with the other manufacturers. Mandatory updates when connecting to this app have a good chance to ruin your safety system, so you can't use it while you are away from home. The support system is a 1990's style forum.

Generally stable and usable. The odd crash but rare. It quite often does not show the correct state of the appliance e.g when the app was in the background then activated again. It seems to not refresh its state so reliably. I need to often restart it to get the latest state, be it on off or a percentage of something. Good usability. Just needs a few bugs fixing and it'll get a 5* from me then. Fix the bugs before adding more stuff!

EDIT2: I contacted the hotline. They told me that after resetting the device (on their web) I need to call a paid technician. EDIT: Somfy hotline denies problems. The app and the whole experience is just terrible. It is complicated, unreliable and currently doesn't detect devices at all meaning I have 7 devices I cannot control via the app or any kind of automation. I was sold the Somfy ecosystem as "the premium one" and while I did pay premium price, the whole thing is below AliExpress devices.

What's new

"We hope you have an amazing holiday!

To keep your home cool all summer long, don't forget to set your ""Thermal Comfort"" scene. With just a few clicks, your solar protection systems can be automated to optimise the temperature in your home.