![](https://play-lh.googleusercontent.com/a-/ALV-UjWj6EhLBp1714mhtUlYUVWoZYRmigdSI2KTkzyZIrcixEg2uxn2nQ=s32)
Jacob Mallott
This is the most broken dating app. It's a pretty thin crowd. The app's behavior is unreliable (website slightly better). Worst of all, others cannot even see your messages unless they are paying members, and even if you are a paying member you have no way of knowing if your messages are viewable by your match at all when you initiate contact. Actually, even worse is when I went to cancel my subscription, there is no button for it. This is plainly illegal.
2 people found this review helpful
Spark Networks Services
6 July 2024
We're sorry to hear that you feel this way about our app, Jacob! We'd love to know more so we can improve our features and user experience. Please contact our customer support team if you need more information on the cancellation process. Thank you!
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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Updated 9/22/18: Deleted the app. It costs $60 for a one month subscription! Without a subscription you can't view more than one pic of members, can't see who viewed you, can't read messages. Essentially you can't do anything. Not to mention there aren't many members on there, even when you expand your search parameters. And I'm in NYC! Original review: Just downloaded it and like everyone else, it only shows one picture in each profile even as you scroll through the multiple pics they have loaded.
89 people found this review helpful
Spark Networks Services
23 September 2018
Thanks for your continued feedback, Evelyn! Please contact us at support@jdate.com so we can review your account and offer personalized tips and suggestions to enhance your experience on the site. We would also like to let you know about our Messaging+ feature and promotions that we offer, so be sure to ask for more information!
![](https://play-lh.googleusercontent.com/a/ACg8ocK7dzjJT6Gzly6FYv4_Cq05l8EEx1RBfzUhqJ2aWg4-Er64ZQ=s32-mo)
Gusti Ayu Made W Puspa
Once you have this app, you can't stop subscription. There's no link to stop and kept on charging on your credit card. I sent an email to stop charging on my credit card, but I did not get any response. Please use different apps instead for online dating purposes. In addition, if you use an Android phone, nothing is working with this app, sadly, not a smart app! Will dispute the charge!
26 people found this review helpful
Spark Networks Services
18 April 2023
We're sorry to hear that the renewal of your subscription may have been unexpected Gusti! Our subscriptions renew automatically unless you cancel them, and this needs to be done via Google Play or our website (depending on the way you purchased). Please check respective Help pages for further information, contact our team via our contact form.