DFCC Virtual Wallet
4.2star
1.36K reviews
100K+
Downloads
Everyone
info
About this app
The DFCC Virtual Wallet, has been the most innovative and forward looking product in the banking industry; paving the way for customers, business entities to revolutionize the digital transfer of funds without involving the hassle of a card or documentation.
It offers users a hassle free and convenient option to manage their funds, eliminating the need to carry any other payment instrument. Users can maintain funds in the Virtual Wallet and conduct day-to-day transactions at the click of a button such as; Add transfers between own accounts , pay at selected merchants , send money / gift cards to anyone in Sri Lanka and payment of utility bills. In addition to its superior features the DFCC Virtual Wallet also facilitates a far greater level of interaction with the bank payment and fund transfer systems that enables users to experience convenience through digital banking services throughout Sri Lanka.
It offers users a hassle free and convenient option to manage their funds, eliminating the need to carry any other payment instrument. Users can maintain funds in the Virtual Wallet and conduct day-to-day transactions at the click of a button such as; Add transfers between own accounts , pay at selected merchants , send money / gift cards to anyone in Sri Lanka and payment of utility bills. In addition to its superior features the DFCC Virtual Wallet also facilitates a far greater level of interaction with the bank payment and fund transfer systems that enables users to experience convenience through digital banking services throughout Sri Lanka.
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Ratings and reviews
4.2
1.35K reviews
1506 Hansima Sewwandi K.H.A.
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11 May 2024
Very poor quality app.when i am using this app everytime facing the so many problems, and called the customer care also but they didn't give the correct answer for issues,every time they said that is the system issue,bad customer service, I'm not recommend this app
DFCC Bank PLC
17 May 2024
Dear Valued Customer,
We're truly sorry for the inconvenience you've experienced. Your feedback is important to us and we're working diligently to resolve these issues. Our team values your patience and trust in DFCC Virtual Wallet. We would appreciate it if you could provide us with your contact details in order to assist you further.
Saminda Thenuwara
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15 December 2022
On a positive note the app is very fast and I haven't experienced any bugs. Always reliable. However, the app needs to be updated. Can't login with a fingerprint. User experience is terrible. Getting card statements is a lengthy process that takes nearly 10 taps to get the card statement. You cannot save the card, have to type in the card number every time you make a payment. App layout is bad everything packed up to the front page it's confusing. Hope the next update will fix the issue.
20 people found this review helpful
DFCC Bank PLC
15 December 2022
Dear Valued Customer,
We appreciate and thank you for your feedback.
Varuna Eeriyaulla
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21 May 2024
The app is ok but the UI is in stone age. The functionalities are less compared to other apps
DFCC Bank PLC
21 May 2024
Dear Valued Customer, We apologize for any inconvenience caused and would like to know more details from you to improve our service. Please feel free to contact our 24 hour Contact Centre on 0112350000 or write to us - customerservice@dfccbank.com to share your details
What's new
1. Security Improvements
2. Minor Bug Fixes
2. Minor Bug Fixes