A Google user
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After the latest update, I had the same issues others had where it wouldn't login. After reading some comments, someone said reinstalling the app fixed it for them and it did for me too. Kind of an inconvenience but I've been banking with TCU for a long time now and have had this app for years. Would still recommend but hopefully the issue is corrected for those who can't fix it.
1 person found this review helpful
A Google user
This is the 3rd extended period over the last 2 years that an update is broken the camera when trying to deposit checks. This time the camera doesn't crash, but is unable to focus, making it impossible to take the image of the check. The only way to get it to work it's by going into app permissions and removing TCU's access to the camera. Reopen the app then try and deposit the check. It will ask for access to the camera and when allowed will focus... one time. You must do this for EVERY check.
1 person found this review helpful
A Google user
I have to attempt to login AT LEAST five times each time I access the app. I'm always given a, "network connectivity error" message. Then, when I am lucky enough to get logged in, once I click on my checking account to see transaction history details, it says, "unexpected error. return home." It happens EVERY single time I use the app! Very annoying and inconvenient!
14 people found this review helpful