James Kafka
App does not provide a language selection as a first step. Consequently it's difficult to get started if you don't speak Indonesian. Data entry is relatively easy, however the app leaves you guessing if your data was successfully uploaded or not. There are links to open a support ticket, however the Helpdesk will close your ticket without answering or solving the problem. After receiving no response for several days, I tried clearing cache, data and reinstalling. App doesn't run now!
120 people found this review helpful
Adrian N
- Flag inappropriate
- Show review history
Wow, actual improvement. Previously, the app requires access to GPS at all times. Now, it only requires location permission while the app is at the foreground. Great! New UI can be a bit jarring for users of the older version, but to me, the app seems more responsive and less stalling than before. Access to vaccination records are also simplified. Great work!
130 people found this review helpful
Ministry of Health Republic of Indonesia
3 November 2021
Halo Kakak,
Terima kasih atas dukungan Anda.
Kami akan terus berupaya memberikan informasi seakurat mungkin, serta senantiasa memperbaiki performansi aplikasi ini agar lebih mudah digunakan dan kami sangat menghargai kesabaran Anda dalam menunggu perbaikan yang dirilis selanjutnya.
Stay Healthy
Ben Dobbs
Great app unless it needs an update. If it needs an update and you're abroad with no internet, you're going to have a hard time. The app asks you to update and if you refuse, it closes. This isn't how it used to work. Prior to this you could refuse and it would still allow access to the application and saved vaccination certificates. One step forward, two steps back.
1 person found this review helpful
Ministry of Health Republic of Indonesia
9 September 2022
Halo, Terima Kasih tetap setia bersama aplikasi PeduliLindungi, Kami memerlukan bantuan Anda dalam membangun aplikasi ini lebih baik lagi dengan cara meluangkan waktu sejenak untuk mengisi survey cepat ini http://bit.ly/SurveyUpdatePL. Pendapat Anda sangat Kami nantikan, untuk membangun Aplikasi ini lebih baik lagi. Terima Kasih, Salam Sehat.