Lauren Puskas
Thrive's android app made booking an appointment for my cat Lucy's eye infection incredibly stress-free. It was super intuitive to find available time slots with my vet and manage everything via my profile. I was able to book directly with my preferred vet, then view my past and future appointment, medications, and lab results. Super convenient!
Brad A
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The app was barely holding on to begin with in functionality when I started using it 4 months ago. I was able to use the app to pull some records last week, but now after it seems an auto update happened since then the loading screen now says there's a new version of the app available with a button to take me to the Google Play store to update. When I do this, there is no update. I've tried to uninstall it and install again, clear cache and data before uninstalling and installing again.. it doesn't matter. The app is currently broken and I no longer works at all.
47 people found this review helpful
Kate Humber
The membership benefits will keep me a customer, but this app is useless. I can't get past the 1st screen where it asks you to pick a clinic. Address search does nothing, and navigating to the location doesn't give anything to select. I can't leave the map screen, so I have no idea if the other features work. I couldn't enroll through the website b/c the pet's info, including breed, has to be EXACT to what your vet has. It kept saying "Failure" w/ no explanation. No response from support so far.
9 people found this review helpful