![](https://play-lh.googleusercontent.com/a-/ALV-UjW_jZJJ7qgRaBaeATyuthq0tW4gMF05ILTxATs2YyZEHP2Fmfw=s32)
Nuwangi Jayasinghe
Airtel is being worse recently. With internet connection issues and horrible internet speed, I hate airtel. I cannot even send WhatsApp messages, take voice calls, even cannot do simple search in Google due to worst connection. Earlier there was no connection issues, internet speed was very fast, this problem occurred just one or two months ago. I used airtel packages since 2 years nothing happen to speed or connection those days. But now I can't use any social media, YouTube, zoom or anything.
9 people found this review helpful
Hi, sorry for the inconvenience. Can you share the details of the issue at 555@airtel.com or WhatsApp us on 0755555555?
![](https://play-lh.googleusercontent.com/a-/ALV-UjV_lsQgRLem-3WiTvQA7cxRcX_SjkGRw9lW6zQ-ZGIhAnhBRNgr=s32)
- C -
compared to other NSP's apps, This is surely number 1. very well designed,easy to navigate... almost no flaws for an app that is designed to the subject. all the app pros aside, 'the service',most important part is lacking. -pkges & data rates are higher/ benefits are lower than other services(unlike old airtel that everyone loved) -not enough pkg options to choose -insane speed limits for pkges(I've experienced telegram) I hope you to consider.
375 people found this review helpful
Airtel Lanka
8 February 2024
We are incredibly grateful that you took the time to leave us this note. We look forward to serving you again.
![](https://play-lh.googleusercontent.com/a-/ALV-UjW6W0sbZa5HVzkyrhr9wrsqbwh4f0Rkx7pihkWdlWnVaqh43c0=s32)
Mushfeeq Ahamed
- Flag inappropriate
- Show review history
After long time I activated data package. My phone shows full coverage. But Airtel provide only 100kb per second. Only few seconds works good network. Otherwise very bad. Very disappointed with your service However only your payment method is good and fast . That's why I put 2 Star
16 people found this review helpful
Airtel Lanka
25 April 2022
Hi, we are sorry for the inconvenience, the internet may become slow during electricity down times, we assure you we work in your favor to bring the best experience, you can reach out to us through WhatsApp: 0755555555 and find a solution to your current issue. Thank you we hope that you continue to be our valued customer.