![](https://play-lh.googleusercontent.com/a/ACg8ocJwb1Gj4AaHlt9cRtXqJu0QZtb6B17FJ6ZSg0zrD_U_Gxd_IA=s32-mo)
MkUltra Lucid
Been playing the game for years. Server 651. The game has been buggy lately. Last night I was able to get it to load and it would crash after a few interactions with the UI. Today I was able to get it to load twice out of over 20 times trying. Just want to do my dailys but for some reason all it did was crash when I get on. Could not find any tech support outside of the game. I cleared my cache, optimized my devices memory and storage, uninstalled and reinstalled the app to no success. Do better
27 people found this review helpful
NATASKY GAMES LIMITED
26 December 2023
We apologize for the inconvenience. Kindly make sure that you have enough free space, change network, or restart your device. If none of these steps work, let us know through in-game support. Best regards.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVatheg6q8U2eu0-058fhplLTEiscCTndhTRlw60QM2_BkiegtV=s32)
Randy Scorca
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Update: nothing changed/no access and can't get into the game 1 month+ I see a lot of people are having the same issues. Game has not been loading. Either black screen or the app will close. I have been playing this for 3+ years and I'm a guild leader that can't log on for almost a week. I restarted game, cleared catche, uninstall and reinstall. Nothing has changed. Any input would be great.
31 people found this review helpful
NATASKY GAMES LIMITED
1 January 2024
We humbly apologize for any inconvenience. Please, kindly contact us through the in-game support, and we'll be ready to reply to all your questions. Best regards.
![](https://play-lh.googleusercontent.com/a-/ALV-UjX8f0hG91DC-KrzMsuP94CJxNUJ4J5xdRiAVci7owd9J2nBRb0S7Q=s32)
Moshu Willow
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Don't know if this game is winding down or something, but I've done all the things, clear cache, etc. Basically,multiple attempts to try to get in. It's like there's only so much the server can have on at a time, so you're timed out. It's really annoying to spend years playing a game that suddenly won't load. They've consolidated servers, but it hasn't helped us players as it may not be able to handle the number of users. 2/18/24 update: I'm uninstalling. The CS for this game isn't helpful.
4 people found this review helpful
NATASKY GAMES LIMITED
15 February 2024
Dear Soul Reaper. We apologize for this inconvenience. You can contact us in the support, so we can assist you with this matter. We'll be waiting.