My Utilita
4.0star
55.2K reviews
1M+
Downloads
Everyone
info
About this app
Say hello to the My Utilita app. Your energy is now at your fingertips, giving you even more control over your energy usage and spend.
Check your energy credit or bills
Top-up and make payments
Save your payment card details
See how much energy you’ve used
Apply for a POWER UP
Refer your friends
Get exclusive rewards with Utilita Extra
Enter meter readings
And much more!
Check your energy credit or bills
Top-up and make payments
Save your payment card details
See how much energy you’ve used
Apply for a POWER UP
Refer your friends
Get exclusive rewards with Utilita Extra
Enter meter readings
And much more!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.0
53.6K reviews
mdkramster
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10 July 2024
Easy to use app. I've been using it for a year now, and only once things failed, but that was a Utilita thing and not the app. It's very easy to top-up with. The feature I particularly like is the savings aspect. As I top up, I can, if I wish, add an amount to savings, to return to and use to top-up with should I be feeling short of money at some point. I've used it twice now.
3 people found this review helpful
Siobhan Mccarthy
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4 July 2024
Some parts of the app are great, but rarely does the balance on the app match what it says your balance is on your smart meter so you can never tell which one is correct. Also it doesn't show all my top ups on the app, only ones that I do via the app not any that I top up at the shop which is annoying to keep track of how much you use in the month. I do like the offers/rewards each month (not that I ever win, lol).
2 people found this review helpful
Utilita Energy Limited
5 July 2024
Hi Siobhan, I'm really sorry to hear of your experience. If you could send us an email to customerexperience@utilita.co.uk with all of the details, and your account number (or address if you don't have it), one of our team will investigate this further for you. Many thanks, Ben
mark
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12 July 2024
It's really good not having to leave the house to top up. The savings part of the app is a big help because you can put small amounts away to add up over time to be used when you have a little less money or you need more energy because it's cold outside etc. yeah I'm happy with it. I only didn't put five stars because when you withdrew your savings you can't withdraw for example £7 because I tried it had to be £5 or £10 etc. It would help if that was fixed because even £2 more would help.