GHALI ADAMU ZAKARIYYA (GAZkmc)
Awesome app, but it can't call Airtel, Glo and 9Mobile but MTN only. Secondly the app crashes especially when someone call me, it crashes before i accept the call and quite automatically. Lastly, i uninstall the app and reinstall it to see either the crahsh can be amended but now i am unabele to access my account. This app really needs an update. I also suggest to add an offline missed call, as a person can see the called him while he is offline, to see it whe he goes online.
17 people found this review helpful
Our technical team shared that they've fixed the issue. Please try to login again to see if it works well. If the same problem still exists, please let us know at app@alphatechnologieslimited.com. Thank you.
Chetachi Nwagwu
This is a horrible app. I managed to sign up & recharge my account then the app stopped working. I uninstalled & reinstalled the app sadly I am no longer able to login. When I open the app and put all my credentials, the app says user exists but nothing still happens. I'v tried different phones but I get exactly the same response 'user exists'. I tried chatting with 'Monday Imiewarin', a customer service officer & I told him my issues, sent screenshots but the guy left the chat. This is scam.
7 people found this review helpful
Dear Customer, We are truly sorry for this experience. We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at app@alphatechnologieslimited.com or 0700225525742 so that we can resolve the issue.
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The app is always crashing. It doesn't work well with Samsung phones. Please, you guys should try and fix the bug and connection. And always try to bring an update to the app. Then I will give it five stars 🌟
194 people found this review helpful