A Google user
I have successfully made a few transactions in the past. Yesterday also, I successfully made one überweisung. But when I tried making 2 more, but I did not receive confirmation request for either of these last two transactions for a long time. Upon repetitively closing, opening and logging in to the app, I finally received ONE TAN notification... which I accepted, but the transaction never showed up as successful. I am not sure if I should do überweisung once again or just wait... :-/
1822direkt Ges. der Frankfurter Sparkasse mbH
7 May 2019
Hallo Vedhas Pandit, gerne prüfen wir den Sachverhalt in der 1822TAN+ App für Sie. Bitte lassen Sie uns hierzu einfach eine Nachricht über unser Kontaktformular zukommen: www.1822direkt.de/kontakt. VG
Cosmin
You need to give your password in this application whenever you use the web version for almost any little thing and this happens constantly, not once per session. Tried to activate biometric password, then my password started to be shown in the request to the server. Finally got it confirmed, tried to switch to this password and got my TAN generation blocked out of nowhere. Then, my phone got blacklisted. Probably I need to get another PIN per post, because this is German banking service level.
2 people found this review helpful
1822direkt Ges. der Frankfurter Sparkasse mbH
15 November 2021
Hallo, gerne prüfen wir den Sachverhalt in der 1822TAN+ App für Sie. Bitte senden Sie uns hierzu einfach eine Nachricht über unser Kontaktformular: www.1822direkt.de/kontakt. VG
A Google user
Unreliable. tried a couple of times to get a push notification without success. turned off wifi and it didnt take 5 seconds to get the push notification. if there was something telling me about this problem, it would have saved me frustration and time
1 person found this review helpful
1822direkt Ges. der Frankfurter Sparkasse mbH
8 July 2019
Hallo Felix Riedel, gerne prüfen wir den Sachverhalt in der 1822TAN+ App für Sie. Bitte senden Sie uns hierzu einfach eine Nachricht über unser Kontaktformular: www.1822direkt.de/kontakt. VG