110番アプリ

警察庁

About this app

110 number app
This application (hereinafter referred to as "this application") is for people who have difficulty calling 110 by voice, such as those with hearing impairments, to report to the police using text or images.
If you are able to make a voice call to 110, this may interfere with calls from people who have difficulty making a voice call, such as those with hearing or language impairments. I would like
■Features
○This app allows people who have difficulty making a voice call to 110, such as people with hearing impairments, to make a text or image report to the police headquarters that has jurisdiction over the location when they encounter an incident or accident. can do.
○You can use the service by downloading a dedicated application program to your smartphone and registering your name, phone number, password, etc.
○You can make a 110 call using the text chat method by operating your smartphone screen.
○You can report to the police headquarters that has jurisdiction over the reporting location from anywhere in the country.
○Using the GPS of your smartphone, you can notify the location information of the reporting location.
○You can take and send photos using your smartphone camera.
■Compatible smartphone products
Smartphone with Android 4.4 or later
■Notes
○This app is for people who have difficulty calling 110 by voice, such as people with hearing impairments, to call the police.
If you are able to call 110 by voice, please do so by voice.
○This application uses the Internet (best effort), so it may not be available depending on network conditions.
○In the following cases, please report to the police by another means.
・If you are in a place where mobile phone signals are difficult to reach, such as inside a building, underground, in a tunnel, or in a mountainous area, or if you are outside the mobile phone carrier's service area.
・If the mobile phone network is congested
・If a message appears on the screen stating that the reporting line is busy.
・If the app does not work properly, such as when the app is extremely slow, etc.
・If there is no response for a long time after switching to the dialogue (chat) screen
・If the service (system) is suspended due to unavoidable reasons such as maintenance inspection or malfunction of this system.
○In order to use this service, you must understand and agree to the precautions displayed here.
○Pre-registration is required for use. Registered information can be deleted at any time.
○To use this service, you must turn on the GPS function and consent to the acquisition of location information by GPS.
○SMS (Short Message Service) will be used when registering, changing, or deleting advance information.
Therefore, in order to use this service, you will need to have a contract with a mobile phone company in Japan for a line that allows SMS and data communication.
Depending on your settings, a sound (ringtone) may sound when you receive an SMS, so please change the settings as necessary.
○When using this app, please pay close attention to your own safety by carefully checking your surroundings and moving to a less dangerous location.
(Example: If you are involved in a traffic accident on a highway, please move to a safe place off the road as much as possible before reporting.)
You can also take and send photos while reporting, but please prioritize your own safety when using these features.
○There is a sound (shutter sound) when taking a photo. The flash may also fire depending on the settings and circumstances. Do not use this product if there is a risk of danger to yourself or those around you due to the generation of sound or light.
○When you make a report using this app, please do not close the app until you receive instructions from the police.
○This app can only be used in Japan.
○This app is free to use, but when downloading the app or making a report, you will be charged communication charges according to your contract with each phone company.
○Reports made with falsehoods, mischief, or for the purpose of interfering with business operations may result in suspension or deletion of the registered information of the whistleblower, refusal of further registration, and may even be considered a crime.
○The service (system) may be stopped in the following cases.
・Planned operational suspension for system maintenance
・Urgent suspension of operations such as software updates to resolve issues related to vulnerabilities
・Suspension of telecommunications operations by telecommunications carriers that provide telecommunications line services, etc.
・Communication restrictions, etc. to respond to harmful acts (DDoS, etc.) by third parties
・Other operational suspensions due to system maintenance, etc.
○This application may not be available depending on the model of your smartphone (mobile phone), OS version, settings, and contracted line.
○Regarding reports in foreign languages, we will only be able to respond by pressing a button. (*The dialogue screen does not support foreign languages.)
○The service of this app may be changed or terminated without notice at the discretion of the police.
○For inquiries regarding operation, please contact https://www.npa.go.jp/bureau/safetylife/110/app/index.html
Please refer to
○Specifications listed may change without notice due to product improvements.

■User license agreement (EULA)
The "110 number app" (hereinafter referred to as "licensed application") provided to customers is licensed for use and not sold. The license to use the licensed application obtained by the customer is conditioned on the prior agreement to the terms of use regarding this application license (hereinafter referred to as "this license agreement"). You agree that the terms and conditions apply. The license to use the Licensed Application under this License Agreement is granted to you by Hitachi, Ltd. (hereinafter referred to as "Licensor"). We reserve all rights not expressly granted to you in this License Agreement.
Scope of license
You are permitted to copy one copy of this Application onto a device that can run Android OS (hereinafter referred to as the "Device") for which you have legitimate usage rights, and to use this Application on that Device. This License Agreement does not permit you to use the Licensed Application on any device that you do not own or control, and you agree not to distribute the Licensed Application or to use the Licensed Application at the same time, except as otherwise provided. You may not make a Licensed Application available over a network where it can be used by multiple devices. You may not rent, lease, loan, sell, transfer, redistribute or sublicense the Licensed Application, and you may not reproduce (under this License Agreement) the Licensed Application, any upgrades thereof, or any portion thereof. You may not decompile, reverse engineer, disassemble, attempt to derive the source code, modify, or create derivative works (except as expressly permitted in these Usage Rules). (Except to the extent that the foregoing restriction is prohibited by applicable law or permitted by the terms of use of open source components included in the Licensed Application). Any attempt to do so may be a violation of the rights of Licensor and its rights owners. If you violate this restriction, you may be subject to prosecution and damages. The terms of this License Agreement apply to any Upgrade provided by Licensor that replaces or supplements the originally Licensed Application, unless such Upgrade is accompanied by separate license terms applicable to the Upgrade. .
Consent to data use
Licensor may collect technical and related information, including without limitation technical information regarding your device, system, and application software and peripherals; that such information may be collected in connection with the Licensed Application; You agree that we may use your information to facilitate the provision of software updates, product support, and other services to you. Licensor may use this information to improve products or provide services or technology to you, provided that such information does not personally identify you.
The licensor will acquire information provided by the customer when making an emergency call (name, address (including location information obtained using the GPS function), information that identifies the individual such as telephone number, information interviewed, etc.) , will not be held. Details regarding the use (including personal information) and handling of data obtained through customer emergency calls shall be in accordance with the privacy policies of the competent police headquarters and National Police Agency.
Cancellation
This License Agreement is effective until terminated by you or Licensor. Your rights under this License will terminate automatically, without notice from Licensor, if you breach any of the terms of this License. Upon termination of this License Agreement, you must cease all use of the Licensed Application and destroy all copies of the Licensed Application, in whole or in part. All disputes regarding this Agreement shall be handled only by the Tokyo District Court.

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