Resco Mobile CRM

Resco s.r.o.

About this app

Resco Mobile CRM application allows you to access your CRM data on the go. Connect directly to Microsoft Dynamics CRM, Oracle CX, and Salesforce offline/online, or use it to access other CRM and ERP systems.

This app boosts the productivity of sales representatives, field service technicians, field agents, managers – all who need mobility while working.
Resco Mobile CRM works in online and offline mode, which means you will be able to view/create/delete/modify data whenever you need to, even without an Internet connection. Fully integrated with your phone or tablet, it offers perks like, photo & signature capturing, phone call tracking, route planning, and barcode scanning.

Features
• Fully offline & online capable
• Work with your data in Salesforce offline & Oracle offline (Salesforce1 / Oracle Siebel all offline capable)
• Interactive maps that display accounts, contacts, activities and other types of records
• Multimedia support (pictures, documents, iFrames, and signatures)
• Calendar for scheduling appointments and creating tasks
• Adjustable filters and sorting
• Route planner
• Option to Run Reports
• Multi-language options
• Photo capturing
• Phone call & email tracking
• Barcode & QR code scanner
• SharePoint & Dropbox support
• MS Exchange & Gmail integration
• Encrypted database
• Fully customizable via Resco’s configurator
• NFC login

Already 65,000+ users utilize the professional version of this solution, ranging from small to midsize companies to large international enterprise corporations with thousands of mobile users. Join them, and see how easy it is to find information about your clients, create orders, track phone calls, and more.

IMPORTANT: With Resco Mobile CRM, log into your MS Dynamics CRM server (On-Premise or Online), Oracle CX, or Salesforce. You can also log into the Resco CRM server that serves as a Standalone CRM Solution or as middleware between your backend and the mobile client. Without the access to your CRM organization, you will be only able to work with the demo database.

Ratings and reviews

This app has to be the worst one I have ever delt with in this industry, if it wasn't required by the company I do business with I wouldn't use it at all. Syncing takes ages. You can be in the middle of a job and get stuck waiting for it to sync. Uploading photos is a nightmare, I haven' uploaded a single pic without some kind of error. I'm about to revoke my contract just to get away from this app, it cost me more time then the jobs where worth. When was the software for this app coded 1995?!?!

Every time you exit out of a booking the app crashes, if you complete a booking the app cashes, if you exit timecard the app crashes. When trying to complete a booking if the location is not saved with documentation it won't let you change it without saving under documentation then you have to change the end time again complete thenbooking and then change the end time again.

This is one of the WORST programs ever made!! It crashes and crashes and crashes and takes forever to do anything and wastes so much of your time! I hate that I have to use it. It's horrible!!! Why do they keep lying about bug fix updates?(6/18/24) They should be ASHAMED of releasing a worthless program like this!!! The people that made this are the textbook definition of LOSERS!! It should be classified as malware for as much time it steals from me!!! I hope they have very long miserable lives!

What's new

* Multi-select records on map and run multi-select commands
* Redesigned Setup/Settings page
* Safer background sync
* New Google Maps implementation
* On Load rules can leave the form "dirty"
* Forms: new display option, expand a single card, collapse the rest
* Optimized sync for large datasets thanks to new link-types "in" and "exists"
* Salesforce Chatter: configure different sync filters for Feed Items based on parent object
* Compliance with Google Play's photo and video permissions policy