A Google user
This app is incredible. I honestly don't know what I would do without it. I can transfer money in seconds, I can always reach an actual person if I need help with ANYTHING involving Univest bank, and the app is easy, full of all the information I could need an extremely convenient. Seriously, it's so convenient. All my bills are paid this way, and I have yet to get an overcharge or late fee in two years! I don't usually do reviews. This is so helpful, it was worth the few minutes to rate it .
5 people found this review helpful
Univest Bank and Trust Co
13 January 2020
Hi Amanda! Thank you SO much for taking time to provide feedback on our app. We are really glad you are finding it to be so convenient! If there is ever anything we can do for you, feel free to chat with us in the app. Have a great day!
Carl F Sapelli (Carl)
- Flag inappropriate
- Show review history
Major upgrade made this app much more difficult to use. For one thing, I use a stamp to endorse my checks. This worked perfectly before the upgrade; after, it was months before they fixed it so stamps worked again. For another, my credit union (personal accounts) makes photoing the checks so much simpler. Focus is faster. The app reads the amount; you change if it is incorrect. And, other things. The CU was at this level 5years ago.
1 person found this review helpful
Univest Bank and Trust Co
14 April 2022
Thank you for your feedback. We apologize for the troubles you've had with the app. For the best results, please be sure to take the picture in a well-lit area and on a flat, dark-colored surface without any background patterns. If the problem persists, please call our Customer Care Team at 877-723-5571.
A Google user
Really great mobile banking app! Gives me everything Im looking for right at a glance! Only problem that can happen every once in a while is when depositing a check through mobile deposit is it tends to not recognize the "for mobile deposit only" written under my signature on the back of the check so I have to retake the pictures until it goes through (can kinda be a pain). Otherwise great app!
1 person found this review helpful
Univest Bank and Trust Co
3 January 2020
Hi Kevin! We are so glad you really like our app and appreciate that you took time to write a positive review! Our developers continuously strive to improve user experience so I will certainly share your feedback on mobile deposit. Have a great weekend!