One time password (OTP)

SpareBank 1

About this app

For Authorization of the Norwegian BankID when logging into online banking, and the signing of payment orders with BankID - you will be demanded an One Time Password - OTP.

This OTP application will be able to replace other solutions for the procurement of OTP, such as an OTP generator.

The service can be ordered in the app if you have a BankID in SpareBank 1 and have registered contact information in online or mobile banking. When ordering, you will receive an 8-digit code by SMS and a 4-digit code by email. These codes are only used the first time the application is used. You must choose a personal code that will be used every time a new one-time code is ordered from the application. Follow the instructions in the app after downloading.

Support for blind and partially sighted require installation of SVOX classic engine since the default support for Text-to-speech engine PCOS does not support Norwegian. Download and install Svox classic engine from Google play. When activated you should purchase support for Norwegian and English data inside SVOX.

When installation is completed set default language text to speech before you need to restart the phone.

Android 4.0 and higher contain the function “Explore by touch” that enables easy support for voice over default. This is not supported on earlier versions of Android

For more information about the service, visit the website of your bank or read the FAQ in the application.

Permissions:

The OTP application needs the following permissions:
- Full network access – the application needs access to Internet when generating a new OTP code.
- Read phone status and identity – due to backward compatibility to older Android versions the application needs access to “phone calls” – this was earlier a standard configuration.
- View network connections – is needed to give you feedback on network issues.

It is up to you to grant permissions or not, but we cannot guarantee the function of the application if any permission is denied. You cannot grant just some of the required permissions, but have to grant all or none. The permissions asked for in this application is regarding your data and the application itself.

SpareBank 1 do not have the opportunity to get your data on your mobile phone. Your privacy is important for us and is handled as in all other contact with SpareBank 1.

Ratings and reviews

Since the last update the app keeps interrupting and popping up while I'm in a different app after I'm finished using it. I think the timing of it is when the last-used code expires. It's really annoying though, especially while using banking apps, hope it can be fixed!

No prompt notifications.After the update, I don't get a pop up notification to use biometrics when an app requires for it.it seems most people are having the same issues.you can't even toggle the notifications on/off in settings because it's not there anymore.I had to reset my phone thinking it will solve the problem but it didn't.

Edit: Issue with notifications has been fixed with the latest release. //// Does not show notifications on Android 13 / v3.0.11 - have to manually open the app to create an OTP. Notification settings for the app are disabled from the system and cannot be enabled either. This will hopefully be fixed in a future release.

What's new

Bugfixes