Eileen O'Brien
Was impressed, but not now. I wanted to print 2 documents using my local library's printer. Everything worked well: choosing a document, finding the printer, paying, etc. So where are my documents? The app shows that they're "pending" ... for almost 12 hours? I paid by credit card versus paying at the circulation desk upon pick-up. Won't make that mistake again. Now I must call the library for guidance. Will be uninstalling this app soon.
Hi Eileen. I am sorry to hear that you have had issues using our app. From what you're saying it sounds like there was an error during the payment process. Our system automatically cancels all payments that are not ending in a printing process after 72 hours. This happens very rarely, so I hope you choose to use our service again later on :-)
Martin Malmer
- Flag inappropriate
- Show review history
Such an annoying app. For all of the nagging and permissions, it was still a cumbersome and annoying experience to get a single print through. Goes without saying, this is getting uninstalled right after it has served the purpose.
2 people found this review helpful
Hi Martin - I am sorry you had a bad experience using our service. You're welcome to contact us at support@princh.com so we can find out why you had a bad time. We're always doing everything possible to make our service as easy as possible for our users!
Ralph Inekuku
- Flag inappropriate
- Show review history
After paying, I waited for the printer to print. I didn't know one had to click on something in the app for the printer to be instructed. On doing so, the printed paper came out super fast.