IntraService - Universal Service Desk system of accounting claims and incidents to automate accepting applications from customers and requests from users, accounting and data processing. IntraService system is easily adjusted to work both within the company and to support external clients.
This application is in addition to the core product - a system with a web interface. A working license for the basic product, and the settings of the application, specify the URL, login and password.
Key features of the application:
● The list of applications stored in the filter system, the search for applications
● Create an application user / client
● Appointment of performers, setting deadlines
● Changing the status of a performer, adding comments
● Monitoring the status of the user / customer