新北智慧社區

新北市政府 New Taipei City Government

About this app

Version 2.0 New MC role! It allows management units to easily use the app to perform community services such as sending and receiving letters, editing community announcements, and checking gas reports, greatly improving the quality of community management.

Introduction to Highlights:
• Municipal Information/Community Announcements
On the home page of the app, you can view the latest information from the city government and the governor, such as various childcare allowances, rent subsidy application methods, tax declaration notices, etc., so that residents will not miss any important information.
Instantly view the latest announcements of the community, such as monthly meeting minutes, financial statements, notices of district rights meetings, community disinfection, etc., so that residents can easily grasp the affairs of the community.

• Mail sending and receiving and public appointment
When the mail package arrives at the management center, the community residents will be notified immediately, and the residents can receive the letter from the management center through the resident barcode of the app. It is fast and convenient to send and receive letters.
Residents can instantly inquire about public projects and make appointments through their mobile phones, which is convenient for residents to plan their personal time for public appointments.

• Gas report
Residents can transcribe the gas meter through the App, and can also take pictures and send them back to the management center, so that the residents do not need to take pen and paper to the elevator to transcribe.

• Management Committee suggestion box
Residents can go to the suggestion box to report community problems, such as water leakage in the basement, broken light bulbs in the staircase, illegal parking in the parking space, etc., so as to facilitate the management committee and management company to deal with them.

• Notify the City
Residents can respond to municipal problems through the app, such as construction noise, road dents, traffic signal failures, illegal parking, etc., and immediately take photos and upload the location, time, and status, so that city personnel can quickly troubleshoot problems and improve residents’ quality of life.

• Living expenses
Residents can directly use the app to pay telecom bills, allowing residents to conveniently pay bills at home. (More payment categories will be introduced one after another, so stay tuned!)

Optimize the user experience and add functions such as discussion area, voting, community group purchase and life payment, providing users with more convenient home life management tools!

If you have any suggestions or questions, please call or write!
Contact Email: [e-mail]
Contact number: 02-29603456 #8572
FB fan group: https://www.facebook.com/pages/category/Community-Service/New Taipei Second Generation Smart Community-107988644064122/
Operation Manual: https://drive.google.com/drive/folders/1a0UOls7yXZFK5j6CqpXBfduxEmOFdMBj?usp=sharing
Instructional video: https://www.youtube.com/channel/UCWxZdIemwpvH7A3L-T8N8tQ
Background management website: https://ezhome.ntpc.gov.tw/

What's new

1. 加速郵件收件速度
2. Bugs修正