My O2 | Mobile Account & Bills

O2 UK

About this app

The O2 app that allows you to view & pay your mobile bills and take control of your mobile data allowance usage.

Getting away for a well-deserved break doesn’t need to stretch beyond your budget. We cover roaming in our Europe Zone as part of our tariffs. So your data (subject to roaming limit), minutes, and text allowances will work in our Europe Zone, so the sky is the limit of what can be done from your phone, no matter where you are. .

Access exclusive special offers, discover great rewards and shop for new accessories and mobile devices. Sign into your account safely and securely to access bills support, check personal details and to add a data Bolt On.

You’ll also be able to upgrade your device and shop for new gadgets in our online store and get access to exclusive rewards and offers for O2 customers including free -Wi-Fi.

Sign up to Airtime Rewards in the app and shop well-known brands and receive discounts on your O2 mobile bill!

Keep an eye on all your O2 accounts in the same app, view your data allowances, manage your bills, and add a Bolt On at any time. With all of this in your pocket, you’re free to use your devices as you please, knowing your account is under control.

If you’re on Pay As You Go be feel confident your account is under control with My O2. Check your account balance and allowances at any time. Need a Bolt On? No problem, manage your Bolt Ons in the My O2 app and keep track of your balance and allowances throughout the month.

The Feel Good Shopping feature gives you access to online discounts and deals at more than 40,000 retailers. Powered by Kindred and using the Accessibility Permissions on your Android phone to examine the URLs you are visiting, Feel Good Shopping makes it easier to support vital sustainability initiatives.

Discover more about managing your mobile bills…
If you have a Pay Monthly account, you’ll be able to: 

- Check your O2 tariff and allowances

- View your mobile bills and pay by phone quickly and securely

- See who you’ve been calling and texting

- Check your O2 upgrade options

- Add a Bolt On to top up your mobile data if you’re running low

- Control your phone tariff plan

- Get perks, offers and rewards

- Shop new mobile devices, tablets and accessories

If you’re on Pay As You Go, you’ll be able to: 

- Check your account balances, allowances and mobile bills

- Check your data usage

- Add a Bolt On if your phone is running low on data, minutes or texts

- Top up using our automated call service

- Check your calling plan prices

- Get help with your mobile device, bills and more

- Order new mobile devices, tablets and accessories

- Find a free O2 WIFI internet hotspot

If you’re on Pay Monthly and have forgotten your login details, go to the My O2 sign in page and click ‘Help me sign in’. If you’re on Pay As You Go, go to o2.co.uk/register to sign up to My O2. If you’ve forgotten your login details, go to the My O2 sign in page and click Register now.
The My O2 app isn’t available for O2 Business customers. If you use the My O2 app outside of our Europe Zone, data roaming charges may apply.

Get the My O2 app now to view your data usage, manage & pay your mobile bills and gain access exclusive discounts & rewards!

Ratings and reviews

I don't really use the app much, but recently I found it would be more useful if I could see a full breakdown of my airtime charges during current billing period, rather a small selection. It would also be useful to see this information by date or have the day as part of th further information available when you tap on a specific call. All I get is the blue wheel of death. So potentially useful, but needs more work.

Switched from Virgin (no choice) and the app wouldn't allow me to log in with the details O2 provided, kept saying invalid details. Trying to reset the password was like accessing a bank vault. Got there eventually. This process was very difficult and time consuming. On finally accessing the app I find it too busy, I just want to know how much allowance I have, what is left and what it costs. Also it never shows my data/call/sms usage, well maybe once. It keeps showing as 0. Rubbish

Never used to have any problems with using this app. Now, it seems somebody, somewhere, has messed it up. When I try to access something like my previous data usage or other info similar, I get an "oops, somethings gone wrong message". It's become so limited it's almost useless. If not for the basic information about my tariff, I'd put 1 star.

What's new

We’ve fixed some bugs.