My O2 | Mobile Account & Bills

O2 UK

About this app

The O2 app that allows you to view & pay your mobile bills and take control of your mobile data allowance usage, including eSIM functionality.

Getting away for a well-deserved break doesn’t need to stretch beyond your budget. We support roaming in our Europe Zone as part of our tariffs. So your data (subject to roaming limit), minutes, and text allowances will work in our Europe Zone, so the sky is the limit of what can be done from your phone, no matter where you are, even with an eSIM.

Access exclusive special offers, discover great rewards and shop for new accessories and mobile devices, including eSIM-enabled ones. Sign into your account safely and securely to access bills support, check personal details and to add a data Bolt On.

You’ll also be able to upgrade your device and shop for new gadgets in our online store and get access to exclusive rewards and offers for O2 customers including free WiFi at our O2 WiFi hotspots.

Sign up to Airtime Rewards in the app and shop well-known brands and receive discounts on your O2 mobile bill!

Keep an eye on all your O2 accounts in the same app, track your data allowance, manage your bills, and add a Bolt On at any time. With all of this in your pocket, you’re free to use your devices as you please, knowing your account is under control.

If you’re on Pay As You Go have sky high confidence your account is under control with My O2. Track your balance and allowances at any time. Need a Bolt On? No problem, manage your Bolt Ons in the My O2 app and keep track of your balance and allowances throughout the month.

The Feel Good Shopping feature gives you access to online discounts and deals at more than 40,000 retailers. Powered by Kindred and using the Accessibility Permissions on your Android phone to examine the URLs you are visiting, Feel Good Shopping makes it easier to support vital sustainability initiatives.

Discover more about managing your mobile bills…
If you have a Pay Monthly account, you’ll be able to:

- Manage your O2 tariff and allowances

- View your mobile bills and pay by phone quickly and securely

- Track who you’ve been calling and texting

- Check your O2 upgrade options

- Add a Bolt On to top up your mobile data if you’re running low

- Control your phone tariff plan

- Get perks, offers and rewards

- Shop new mobile devices, tablets and accessories

If you’re on Pay As You Go, you’ll be able to:

- Check your account balances, allowances and mobile bills

- Track your data usage

- Add a Bolt On if your phone is running low on data, minutes or texts

- Top up using our automated call service

- Manage your calling plan prices

- Get help with your mobile device, bills and more

- Order new mobile devices, tablets and accessories

- Find a free O2 WIFI internet hotspot

The sky is full of possibilities—whether you're managing your data or setting up your eSIM, you're always in control.

If you’re on Pay Monthly and have forgotten your login details, go to the My O2 sign in page and click ‘Help me sign in’. If you’re on Pay As You Go, go to o2.co.uk/register to sign up to My O2. If you’ve forgotten your login details, go to the My O2 sign in page and click Register now.
The My O2 app isn’t available for O2 Business customers. If you use the My O2 app outside of our Europe Zone, data roaming charges may apply.

Get the My O2 app now to view your data usage, manage & pay your mobile bills and gain access exclusive discounts & rewards, even for eSIM users!

Ratings and reviews

Terrible, the user experience has always been very bad but now it's worse! Recently I stopped being able to see any bills within the app! I've reinstalled and I can't log in, the change password link just never arrives to my email! For such a large corporation this is just unbelievable! Having a standard decent working app appears possible by everyone apart from O2!!

I've uninstalled this app. It's just broken. Nothing about it works except the bits trying to sell you things, which says it all really. I'm seriously regretting changing to O2. I moved because my Internet is with Virgin, but the mobile plan has been disaster after disaster. The coverage isn't even that good. I'll be going back to Vodafone after this. The perk for being with O2 as well isn't worth it.

App keeps inflating usage on unlimited data plans by 100x (saying I've used 8959GB when I've used around 88.5GB). I'm not sure if this is because it's an ex-VM plan (unlimited data for £7.37). Is this intentional? App works fine to check usage, although it's not as easy to use as My Virgin Media was (before I moved to O2, it worked very well to control my 2GB for £6.79 plan).

What's new

We’ve fixed some bugs.