Devin Terwilliger
Poor app design and function. The most recent updates have fixed nothing, I can open app and add my servers but I can't actually connect to them, the app crashes everytime. I've cleared cache and data and rebooted and reinstalled, still same issue. Not sure why this is happening now, but it is frustrating to have to go to my PC when I get an alarm call at 3am to verify if it's legit. Very upset by ACTi's recent downturn in quality and service.
3 people found this review helpful
Bill Wingle
- Flag inappropriate
- Show review history
The app has worked well for me and several clients accessing my cameras for years. In the latest GUI they hid the edit button which created problems. ACTi tech support got back to me quickly. By swiping left on the site name, you will now see the Edit and Delete buttons. Not a great design choice but it works once you know it.
4 people found this review helpful
A Google user
Used to work great. Now the app wont even open; just immediately crashes. Re-installed, cleared cache, etc, but nothing worked. Was talking to ACTI and they had a case opened since they weren'tsure what was going on, but they just closed my case with no resolution. Now I have $3,000 worth of their cameras that I cannot monitor remotely.
16 people found this review helpful