om ae
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Does not show the price of the in-app purchase of a particular guide before you agree to buy (encountered at Melk Abbey, Austria) -Contrary to Hearonymus initial reply, the Melk guide is NOT free. This is not shown when selecting the guide from the map, you are shown a description page with the "pay" button but without price, which is only shown in the overall German list. Please add the price to the description page, and add search to the overall German list
1 person found this review helpful
Hearonymus GmbH
9 August 2023
Thank you for pointing that out, it has to do with your cache and in that case the guide is free for you. If you delete the Hearonymus-app and reinstall it, it will work correctly. Sorry for the inconvenience. Thank you for your feedback! To make it easier could you please send your comments to support@hearonymus.com this would help a lot.
David Johnson
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used at Melch Abbey in Austria. audio was reasonably good and informative, but super hard to match which audio clip goes with which room. (Melk Abbey needs to put numbers in each room to match the audio segment to the room. The tiny pictures in the app and room names as segment names aren't sufficient) Also one download of Melk content hung and then didn't finish downloading after restarting the app. For that phone we paid for the content but never got it. Not happy
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Hearonymus GmbH
13 September 2021
Dear David, thank you very much for your important feedback. We will inform Melk Abbey about both topics (download and matching with rooms) only they can enhance the WLAN and the marks of the rooms and objects. regards from Vienna, HEARonymus. For refund of failed downloads please go to https://support.google.com/googleplay/workflow/9813244?hl=en
A Google user
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Will not play chapters when clicked on. Downloaded English data for HGM, click on chapter and it goes to play screen briefly then back to selection list immediately.
3 people found this review helpful