Mad Paws - Pet Sitting & Walks

1.9
1.44K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Mad Paws is a platform that connects thousands of pet owners with loving pet sitters across Australia.

With the Mad Paws app you can search for local, pet friendly accommodation, meet the perfect sitter, book a worry free holiday for your pet and receive photo updates.

For pet owners, you can find someone you can trust to love your pet when you’re away.
•  Search through our database of verified and trusted pet sitters.
• Get personal care for your pet at an affordable price.
• Find local pet-friendly accommodation with premium insurance on us!
• Book through our secure payments gateway using Paypal, or any credit card.
• Keep in touch, with live photo updates from your pet sitter.

For pet service providers, manage your business and find customers wherever you are.
• Get paid to play with cute pets!
• You choose how much to charge and what times to work.
• Learn about best practice on how to take care of pets from experts.
• Manage enquiries, accept, decline and send special offers to your clients.
• Exclusive access to thousands of potential pet owners across Australia.
Updated on
6 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

1.9
1.41K reviews
Michelle Pask
15 February 2024
I'm a pet sitter through Mad Paws and have had a lot of success using the app, so instead of giving it a 5/5, I've given a 3/5 due to 2 major bugs that've been there for months. 1. Every time I try to upload some photos, it never works and 2. Whenever I swipe to archive a conversation, it never actually archives. Please fix these for better user experience.
1 person found this review helpful
Mad Paws
12 April 2024
Thank you for your feedback! We recommend upgrading to the latest version, which includes fixes for all mentioned issues. Kind regards, Irina @ Mad Paws
Kelly Matos
10 June 2024
The Messages tab in the Android phone app doesn't allow me to click to the profile of any sitter I message. Neither phone not website search accommodates filtering sitters by price or by availability by time of day.
Mad Paws
11 June 2024
Dear Kelly, thank you for your feedback. For the Messages tab issue, could you please provide more details? Shake your device and fill out the form, or email us at product@madpaws.com.au. This will help us investigate or provide a workaround. The filtering by price and time of day is noted for future development. Kind regards, Irina @ Mad Paws
Matthew Cobb
17 January 2021
A great idea and good service let down by an extremely poor app and website. I am forever giving up on making a booking due to usability issues when searching for and messaging potential sitters. Right now just gave up because after filling in the form to contact a sitter (and having to reword my message multiple times to meet the 500 character limit!), when I click the final button to message them, nothing happens! No error message, no confirmation, nothing! SO FRUSTRATING!!
8 people found this review helpful
Mad Paws
26 January 2021
That doesn't sound right! We're currently working on enhancing the platform, particularly on the search and booking experience. You could help us a lot by providing more details. Please send us a note at product@madpaws.com.au so that we can follow up, it'd be much appreciated. Thanks, Irina@MadPaws

What's new

We introduce a cool update for sitters! Now, you can swiftly update your availability for upcoming school holidays from the chat itself. Experience the convenience of using the new clean modal. Don't miss out on this exciting feature, upgrade now to enjoy the seamless booking experience!

App support

About the developer
MAD PAWS PTY. LTD.
service@madpaws.com.au
L 3 55 Pyrmont Bridge Rd Pyrmont NSW 2009 Australia
+61 423 691 722