Becks Simpson
App doesn't work on this device. Login page doesn't even load anything, just a blank page. Especially disappointing to be pushed from the website to an app that doesn't function.
UniSuper
19 September 2024
Hi Becks, we’re sorry for the trouble you’ve experienced. To help us resolve the issue quickly, could you share details about your device and the steps before the blank page? If you'd prefer, we can give you a call to discuss the issue. Please let us know the best way to contact you. - UniSuper App team.
David
Unisuper is the best super fund in Australia. They have excellent customer service and when I had to access my super at age 60, the money was transferred to my bank with no questions asked and efficiently done in less than 3 days. Excellent work, Unisuper.
1 person found this review helpful
UniSuper
19 September 2024
Hi David, thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with UniSuper and that our customer service team made the process so seamless for you. We've passed your kind words along to our outstanding customer service team—they'll be delighted to hear them! - UniSuper App team.
Mathew Vickers
Not very useful. You can check your balance but for everything else you have to go to the website. In effect, it is likely to only be good as a way for unisuper to harvest data, but honestly I suspect they don't even do that.
Hi Mathew Vickers, we’re actively enhancing the app to align with the features available on our member online portal. Our aim is to offer a convenient and comprehensive experience within the app. Stay tuned for updates, and we appreciate your patience and support as we work to enhance the app for all our members. - UniSuper App team.