Crelan Mobile App

3.0
2.06K reviews
500K+
Downloads
Content rating
Everyone
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About this app

With the Crelan Mobile application you can carry out your banking transactions easily and securely. Anytime and anywhere, at home or elsewhere, even abroad. The app is more user-friendly than ever. And completely free.

Download it and register (you must be a Crelan customer for this). You then log in and sign your transactions securely with the PIN code of your choice, facial recognition or your fingerprint.

The modern look of the application reflects Crelan's new visual identity and offers you a dashboard with all accounts of which you are the owner, co-owner or power of attorney. You can choose your favorite accounts and decide not to display others.

You can navigate between your debit and credit cards. You can open an account from A to Z and submit an application for a new debit card, linked to an account of your choice.

In this version of the app, several new interesting features appear such as zoomit, displaying the statement of expenditure of your credit cards, managing the parameters and limits of your debit card, adding your accounts with another bank, making an appointment with your agent , international transfers and in foreign currencies and finally instant payments.

A floating 'action' button gives you faster access to certain functionalities such as Crelan Sign, making a transfer or Payconiq.
The app also makes it possible
- consult your loans and investments,
- consult and download your documents (such as the tax certificate for your mortgage loan).

Our app is constantly evolving and we are constantly improving it. Don't hesitate to tell us what you think of Crelan Mobile.
Updated on
4 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
1.95K reviews
Geordy “Juwot” VC
24 May 2024
Got the new UI and all the tabs are working as intended. Only bug I got now is when paying with payconiq online, and wanting to switch the bank account. The app crashes and I cannot use it anymore for the same transaction.
2 people found this review helpful
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Crelan nv
26 April 2024
Dear Geordy We should take a closer look at this problem, can you send us an email with a screenshot of the problem screen : mycrelan@crelan.be ? Please also include your user code. ^Lina
Ano Nymous
12 June 2024
Forced to used this instead of axa bank app since the merge, the experience is far worse -No instant wire transfers -Forced to use card reader for transactions (what's the benefit over home banking websites, then?) -Can't register my axa acccount (never receive confirmation email) I just wish crelan had used axa app and merged the other way. I can't change bank due to house payement but i would if i could.
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Crelan nv
13 June 2024
Dear Customer, We understand this can be frustrating. We are working towards making this better. Please send us an e-mail: mycrelan@crelan.be describing the problem, Please also include your user code. You can also reach us every weekday from 8:30am to 4:30pm and on Friday until 4pm at 02/5587888. ^Lina
Stefan Van Hoof
10 June 2024
Bad transition from axa to crelan, have been trying to register multiple times today, getting different error messages. People had difficulty transfering money to me as well. Wonder how many days I'll be stuck without access to my banking data. And yes I know its busy on your app... but like you could not have anticipated how many people you were migrating from axa to crelan
3 people found this review helpful
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What's new

Some minor bugs have been resolved.