MyMegatel

Nova Energy T/A Megatel

About this app

MyMegatel App: Your Ultimate Communication Tool
Welcome to the MyMegatel app, your all-in-one solution for seamless communication and customer support! Designed to enhance your experience, the MyMegatel app combines our existing features with innovative new functionalities, ensuring you have everything you need at your fingertips.

Key Features:
* Explore Without Signing Up: You can browse the app and explore its features even if you haven’t signed up for our services. Discover what we offer at your own pace!
* Check Your Usage: Easily monitor your mobile, energy,  gas and broadband consumption to understand your usage patterns.
* View Your Current Account Balance: Stay on top of your finances by checking your account balance anytime, anywhere.
* Pay Your Bill: Set up a Direct Debit or conveniently pay your bills using a Credit Card, Apple Pay, Google Pay, WeChat Pay, AliPay, UnionPay, or online transfer. Plus, enjoy tracking your savings from our Mega Bundle —feel good every time you make a payment!
* Earn Reward Points: As you engage with our services, earn reward points that can be redeemed for discounts or special offers. Your loyalty is rewarded!
* Smart Meter Integration vs. Submit Meter Readings: If you have an electric smart meter, access detailed hourly data on your energy consumption to make informed decisions and potentially save on your bills. If you don't have a smart meter, you can easily submit your meter readings through the app, helping to ensure accurate billing.
* Report Faults and Disputes: Quickly report any faults or disputes regarding your service directly through the app, allowing our support team to assist you promptly.
* AI Chatbot Support: Our advanced AI chatbot is here to assist you 24/7, providing instant answers and guidance for any questions or issues you may have.
* Two-Way Communication through Secure Messaging: Engage directly with our support team within the app, ensuring your inquiries are addressed promptly and efficiently.
* Stay Updated: Receive important notifications and updates regarding your order, ticket, and secure messages directly through the app, so you never miss out on essential information regarding your services.
* User-Friendly Design: The MyMegatel app features a sleek and modern design, making navigation easy and enjoyable. Everything you need is just a tap away.

Download the MyMegatel app today and bring the Megatel call center right to your phone! Enjoy a whole new level of convenience and support, with all the features you need easily accessible in one place.

With our app, you’re not just managing your services—you’re connecting directly with our team whenever you need assistance. Join the MyMegatel community today, where we’re always here for you!

What's new

Minor bug fix and improvements