MyAviva

3.0
3.37K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

MyAviva is the simple way to view and manage your Aviva insurance, savings and investment policies in one place, whenever and wherever you want. If you’ve already set up an Aviva account online, just enter your username and password in the app to log in. The app also supports facial recognition and fingerprint login, so you can access your account even more quickly and securely.

If you are new to Aviva you can easily register a new account, and if you forget your login details it’s easy to retrieve and reset them to make sure you keep your personal information safe and secure.

Once you’re set up, depending on the products you have in your account you’ll be able to:

- Get all the important details of your Aviva pension
- View insurance cover and renewal dates
- Access policy documents
- Find out how to make a claim
- Check your investment portfolio
- Get access to existing customer offers
- Opt into our MyDrive feature to automatically record your vehicle journeys and gain insights on your driving.

We’re always looking for ways to improve MyAviva, so if there’s anything you’d like to see in the app that isn’t already there, send your feedback to myavivaapp@aviva.com
Updated on
19 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
3.23K reviews
Adanna Uba
11 July 2024
Since the latest update, it can't open MyDrive. When you try to open it, it closes the whole app and displays a message saying the MyAviva app closed because the app has a bug. ... ... Update: I didn't get any response from the email you guys asked me to send the screenshots to. So, I have now uninstalled it and re-installed it again. It took me back to the previous version, and MyDrive is working now.
Aviva PLC
28 June 2024
We apologise for the issue you're experiencing with the MyDrive section of the MyAviva app. So that we can look into this issue, please could you email us on mydrive@aviva.com and provide the following information: Screenshot of the screen the defect is observed on Aviva app version Device Device OS Thanks ~ Aviva Social Team
Nick Murray
30 May 2024
The app provides access to all Aviva policies and allows a great deal of things to be done through it. I haven't had any problems with that part of the app. The My Drive part is a different matter. It fails to register journeys after about a week of installation and requires a delete and re-install to begin working again - for about another week. I really have found it to be a useless part of the app and considering it is required in order to obtain a discount at renewal needs a major upgrade
1 person found this review helpful
Aviva PLC
31 May 2024
Hi Nick, Thanks for taking the time to leave us a review. It's a shame you didn't have a great experience with the MyDrive app. MyDrive may not record journeys that are of very low speed and/or very short distance. This is because the journey hasn’t met the necessary speed or distance thresholds to trigger the recording of driving data.
Lucas Garcia
11 July 2024
It would be nice to have an app exclusively for health insurance like the Bupa Touch app. That app is easy to use, you can do everything from within the app. The myaviva app is messy, it takes you to the website to do anything else, the design is horrible. I'm actually thinking of paying a bit more and going to bupa just because of the user interface of their app.
2 people found this review helpful
Aviva PLC
11 July 2024
Hi Lucas, Thank you for your feedback. We welcome feedback on ways we can make the app better for our customers, please do contact us here 👉 https://www.aviva.co.uk/help-and-support/contact-us/ ~ Aviva Team