![](https://play-lh.googleusercontent.com/a-/ALV-UjUkkhqBqrOcOq3pcbSJ5GVxVWrYoeV0vs2WzeRpBXfnO93XyHrp-A=s32)
James Bellairs
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Possibly the most frustrating app I've ever used. Placing the order was seamless. However, once you've given them your money, they send you into a purgatory from which you cannot escape. Your food will arrive 30 minutes to 2 hours late (but they won't update the ETA), also the tracking link won't work so you'll just have to pray your courier finds you at some point before winter. And of course, your food will be ice cold 😌. Stick to Uber Eats, or drive there yourself. Goodluck people✌️
Nando's Digital SA
5 July 2024
Hi James, we understand this can be frustrating. We would appreciate it if you could send us the details of your experience to customercare@nandos.com so that we can have a look into this. #TeamNandosSA
![](https://play-lh.googleusercontent.com/a-/ALV-UjVEYBKrwb2bDjjtBBfOVgN9zfkZ0RipY0xJ1qzdLwg3KQs-EKv9Pw=s32)
Freeman Ngara
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GREAT APP!! But be careful, if you put the pay in store option. They'll only start preparing your order after you have arrived and paid. So you will also have to wait in the queue.
Nando's Digital SA
21 July 2024
Hi there Freeman! That's not good. We'd like to find out why this happened. Please email us the details of your experience at customercare@nandos.com so we can get in touch. #TeamNandosSA
![](https://play-lh.googleusercontent.com/a/ACg8ocL9nNKazPOdsPN0RBJjgjYFSxTLX1VfcGc1bvFv3RZpAjX2Wg=s32-mo)
Zizipho Mateyisi
I always get great service, they're kind and efficient. I normally buy my lunch there, so you can imagine I don't have time to waste and they always come through.
6 people found this review helpful