Bahia Principe Hotels
4.0star
1.36K reviews
100K+
Downloads
Everyone
info
About this app
The new Bahia Principe Hotels & Resorts app offers more possibilities.
It allows you to browse destinations and hotels and access your My Bahia Principe account.
You can:
Complete the check-in process to expedite your hotel arrival and use express checkout.
Explore an interactive map to locate services.
Make reservations for activities, shows, and dinners, as well as inquire about excursions and spa treatments.
Submit requests for Guest Experience Service and room service.
Download it now and start planning your trip!
It allows you to browse destinations and hotels and access your My Bahia Principe account.
You can:
Complete the check-in process to expedite your hotel arrival and use express checkout.
Explore an interactive map to locate services.
Make reservations for activities, shows, and dinners, as well as inquire about excursions and spa treatments.
Submit requests for Guest Experience Service and room service.
Download it now and start planning your trip!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted
Ratings and reviews
3.9
1.31K reviews
Kaitlynn McHenry
- Flag inappropriate
14 March 2024
If I could give it ZERO stars I would. I've been trying to set up the app before our trip, but there are constant glitches that won't allow me to even login, let alone use its features! I've tried to access customer support through the app as well as the website and have received ABSOLUTELY NO HELP! I am hoping this isn't a glimpse into the operations of the resort as a whole. VERY DISSAPOINTING.
5 people found this review helpful
Piñero Gestión Hotelera
22 June 2024
Greetings Kaitlynn! Thank you for your feedback and patience as we work to improve our application. Please try clearing the cache and cookies to help resolve any issues. Your input is valued and we are committed to providing a smooth user experience. Thank you for bringing this to our attention. Priscila Conte Digital Guest Experience
Jodie Swanbo
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- Show review history
2 July 2024
Edited from 2 to 1 star after recent update. I can no longer access my trip, see the entertainment plans or book my al a cartes. It's absolutely terrible. Wonderful hotels but a terrible app. Needs massive improvement, it's so buggy you can barely do anything. Wasn't even able to check in online without it failing after I uploaded passport info.
Piñero Gestión Hotelera
25 June 2024
Thank you for your feedback! We're sorry to hear about your experience with the app. We're working on updates to fix these issues. In the meantime, please try clearing your cache and cookies. We appreciate your patience and understanding. Priscila Conte Digital Guest Experience
Candida Sarah
- Flag inappropriate
26 May 2024
Great tool to use before you go to the resort, especially to see what activities are available and to book restaurants ahead. But take screenshots (u can ask them to email your restaurant reservations to you so you have a record) because once u reach the resort it is almost useless. It will keep hanging up and the advise u will get is to uninstall and reinstall and it'll work tht time and then will stop working once u close and open the app again.
Piñero Gestión Hotelera
29 May 2024
Thank you for sharing your experience and the helpful tip! We apologize for the inconvenience you've faced with the app's functionality. Our team is actively working on updates to address these issues. In the meantime, taking screenshots and requesting email confirmations are excellent suggestions to ensure you have a record. Best Regards.
What's new
- Performance and stability improvements.
- New notification center: Centralized display of alerts and messages from various services, allowing you to review and manage all your notifications from a single interface.
- New notification center: Centralized display of alerts and messages from various services, allowing you to review and manage all your notifications from a single interface.
