BaoViet Direct

TAP DOAN BAO VIET (BAO VIET HOLDINGS)

About this app

For the first time in just a single phone application, with Baoviet Direct, Baoviet Insurance customers will be fully supported with all their tracking, insurance policy management, claim creation/inquiry compensation rescue.
Currently Baoviet Direct is supporting for two products Health Insurance and Car Insurance. The main features of the application include:

1. Hospital fee guarantee card:
Instead of having to keep a physical insurance card, the hospital fee guarantee card function will be an electronic health insurance card that customers can present when going to a hospital or clinic to use services.

2. Insurance contract:
The Insurance Policy function allows customers to manage the insurance cards they own. When logging in to the application, customers fully and accurately track all benefits included in the insurance policy that the customer has registered with Baoviet Insurance including: total benefit value, right value used benefits and residual benefit value.

3. Look up compensation:
After submitting a claim to Baoviet Insurance, customers can track the progress of claim settlement. Baoviet Insurance will send a notice to the customer when the application is accepted or needs to be supplemented or rejected. Customers can always track claims history back over time.

4. Search Garage/Hospital, Clinic:
From now on with Baoviet Direct, you can easily search for any in the network of hundreds of garages, hospitals/clinics guaranteed by Baoviet Insurance across the country. The Google maps enabled feature helps you get clear directions to the nearest garage, hospital/clinic or the place you are looking for.

5. Schedule:
Customers wishing to inspect their cars can book an appointment in advance so that Baoviet's staff can carry out the inspection at the location requested by the customer.

6. Create a claim:
No more calling Baoviet employees or going to Baoviet's office to fill out a claim form. With Baoviet Direct's "Create a claim" feature, customers can quickly fill out claim information online with pre-entered personal information, along with the feature of taking pictures of accident evidence/ damage as well as medical papers, invoices... Making a claim has never been so simple.

7. Absolute safety
- BaoViet Direct applies outstanding security technologies such as: SSL/TLS, Tokenization, fingerprint authentication, etc.
- Customer service center operating 24/7 can support all issues related to security, account access and answer all questions related to deployment services on BaoViet Direct and other related issues. Issues related to Bao Viet Insurance.

Ratings and reviews

I thought I had used bad app, until I used this one. It was bad on a totally different level. Slow, bulky, unfriendly interface. And there was the stupid login process. I couldnt use my username or password; the app required me to use an OTP token sent to my email (which took longer than the line at DMV), which expired by the time it arrived. SMS OTP never came. So, please fire whoever team / person making this stupid app, hire a team with at least some basic intelligence and fix it up!!!

I would give BaoBiet a score of zero if possible. You must wait days after uploading your ID using the app. Because it doesn't even allow me to file any claims (after finally getting my ID verified), it is useless. No one ever replies to emails I send requesting help, and if someone actually answers the phone when I call, they just hang up without saying anything. Terrible company. They are thieves.

Downloaded it, logged in, tried to verify account by updating ID card details, but each time I tried just kept getting the error message saying 'address details are not correct'...but there are no boxes to put address details into! Useless app!

What's new

BaoVietDirect giới thiệu tính năng mới và cải tiến, bao gồm :
BVDR_6.7.4:
● BVD_Release 3.61.0_Hiệu chỉnh phần mềm cập nhật ngôn ngữ tiếng Anh, thay đổi giao diện tra cứu bồi thường