SSEMPEBWA IVAN
It is a good app but still has a lot of work to make it more functional and reliable. The app downtime is too frequent, the issues keep resurfacing after the technical team has done their best so that leaves a worry in the mind but also response time to some issues is too much rendering services unavailable yet they are important. As a suggestion, I think for someone to see their float balance or see performance records, there's need to enter the pin for verification as a security measure.
22 people found this review helpful
ChapChap Tech
26 July 2024
Dear Ivan, we appreciate your thoughtful suggestions. It is our goal to continuously make Chap Chap user-friendly, convenient, and secure for all our users.
Alwani peterson Logale
I had changed by phone due to screen issues,now logging in to another phones dennies me the entry, and when i check the number, it says its registered, then i have my phone number and my correct pin, and i insert the correct otp sent, then why on earth would i be dennied entry into my own account.
5 people found this review helpful
ChapChap Tech
10 October 2024
Dear Peterson, we kindly request that you contact us at 0323002828 so that we can assist you in updating your account to a new device, ensuring you can resume operations without any issues.