TouchPoint Tenant

Cogent

About this app

TouchPoint Tenant is an all-in-one, robust platform designed to streamline and optimize facility operations for multi-tenant environments like IT parks, commercial complexes, and more.
This software empowers facility managers, tenants, service engineers, building managers, and administrators with a comprehensive suite of tools to efficiently handle critical tasks, including maintenance scheduling, asset management, contractor gate passes, vendor work permits, tenant complaints, helpdesk, visitor appointments & tracking, and security protocols—all within a single, secure system.
Key Features:
• Comprehensive Maintenance Management: Schedule and track maintenance tasks to ensure facilities operate smoothly, keeping assets in optimal condition and reducing downtime.
• Scan Asset QR Code: Simplify asset management with QR code scanning for quick access to asset details, maintenance history, PPM (Planned Preventative Maintenance) schedules, and ticketing for asset issues, ensuring efficient upkeep and accountability.
• Streamlined Contractor & Vendor Management: Enhance security and streamline workflows by simplifying gate pass issuance, work permit approvals, and contractor tracking.
• Tenant Engagement & Issue Resolution: Improve tenant satisfaction through responsive complaint management, an integrated helpdesk, and real-time updates for faster issue resolution.
• Visitor Management & Security: Facilitate secure access and organized visitor experiences with seamless visitor appointments and tracking capabilities.
• Unified Control & Insights: Provide administrators with real-time data, actionable analytics, and custom reporting, empowering data-driven decision-making and operational efficiency.
• Multi-Tenancy Scalability: Designed to support diverse tenant requirements, offering data segregation, personalized configurations, and scalable infrastructure to accommodate expanding tenant needs.

What's new

Enhanced application efficiency