ShipCSX

CSX

About this app

Please note: Only CSX customers with valid login credentials for ShipCSX will have access to the features on the ShipCSX mobile application.

The ShipCSX mobile application provides customers anywhere/anytime access to updates on the status of their rail shipments from an Android phone. Customers can retrieve up-to-date information about their shipments using Railcar Trace, Train Trace, and Equipment Specifications (UMLER), or send information to CSX using Shipping Instructions, View Inventory, and Plant Switch. XGate module added for streamlining intermodal driver check-in and check-out processing at terminals.

ShipCSX Mobile is designed with our supply-chain and logistics conscious business customers in mind. For security reasons, only authenticated CSX customers can access shipment information through the application.

The application collects location data within the XGate module as part of a safety feature to prevent usage while in motion. This data is not stored.

If you need to set up a new secure login ID or reset your password, contact the ShipCSX team.

Ratings and reviews

Does the job, but not the most intuitive nor flexible. Can't change plans once you've started a "mission," nor can you cancel out of it. Password security rules are straight out of the 90's & there's no support for biometric (e.g. fingerprint) sign-ins. When in motion the screen gets dimmed, making reading to location you're trying to find difficult to read (in case you forget it). QR code sometimes disappears with no easy way to make it reappear.

Terrible app. Fortunately, I am no longer required to use it. When I would go to the Memphis location, I would have everything filled out correctly, then get to the gate and their system would claim it couldn't find me. The people at the gate are always rude and when you email their customer service, you receive a rude response. Plus, my antivirus software would often try to delete the app. Obliviously, there was something wrong. It is an all around terrible experience.

I had this app for a couple of years now but the beginning of March 2024 having problems logging in its says due to inactivity been working with customer service for 3 weeks no help this app is terrible on March 26 Finally got my app to work.I had to reset my phone for all applications

What's new

Adds the ability for customers and drivers to request a deletion of their account for this application