dfcu QuickApp

3.5
2.06K reviews
100K+
Downloads
Content rating
Everyone
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About this app

This is the official mobile banking App for dfcu Bank

Live your life uninterrupted with the dfcu mobile App. Get real time access to all your accounts in dfcu Bank, anytime, anywhere.

Use this app to:
• View all your account activity
• View your balances and run mini statements
• Make account to account transfers
• Make mobile money transfers
• Make payments
• Pay your bills – water, electricity, taxes, tuition, TV subscription
• Buy airtime and internet data bundles

The dfcu mobile App provides a smarter user friendly interface, quicker navigation and enhanced features such as:
• Self on boarding; no need to visit the Branch
• Self-password reset and recovery
• Omni channel capability; use same credentials across all dfcu digital channels
• Secure transactions through one time password (OTP) authentication
• Branch, Agent and ATM locator
• Customise your favourites, photos and wall papers

How to register:
• All dfcu account holders can subscribe to this service. Subscription is at no cost. Follow the registration link on the login page.

Terms and Conditions apply. For more information, please contact our 24 hour Call Centre on +256 312 300 200/ 0800 222 000 or email: customercare@dfcugroup.com.
Updated on
16 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
2.04K reviews
Ogen Rwot Robert
9 July 2024
It's been a good app with easy prompts to follow. The greatest challenge has been when one wanna pair with trust factor especially when one has lost a phone and wants to put account into another phone. The process is just disappointing
Did you find this helpful?
DFCU GROUP
11 July 2024
Hello Robert, thank you for the great review, Kindly contact us on email, customercare@dfcugroup.com or call 0312 300200, Toll free 0800222000, WhatsApp: 0776 760 760 or visit a dfcu Branch for more assistance with your trustfactor.^HW
Ssekatawa Ashiraf
27 June 2024
I recently had a terrible experience with DFCU bank. The customer service was absolutely appalling - the representatives were rude, unhelpful, and seemed completely disinterested in my concerns. On top of that, the process was incredibly slow and inefficient. I felt like I was constantly being passed around from one person to another, with no resolution in sight. Overall, I would not recommend DFCU bank to anyone looking for a quick and efficient banking experience.
10 people found this review helpful
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DFCU GROUP
3 July 2024
Dear Ashiraf, Please accept our sincerest apologies for the rude and unhelpful behavior of our representatives. This is not reflective of the standard of service we strive to provide, and we are taking your feedback seriously to ensure such incidents do not occur in the future.^HW
kennedy rubahimbya
18 July 2024
super fantastic app,easy to use and has less operational errors
2 people found this review helpful
Did you find this helpful?
DFCU GROUP
19 July 2024
Hello Kennedy, Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with our app.^HW