![](https://play-lh.googleusercontent.com/a-/ALV-UjUWUiR_oDx0zF1yLMCOYKrwma9sz7bP0Zky3y1TT1GwWCEIjbQ=s32)
MBK
Constantly freezes. When working, doesn't identify the station or gives me more stations in the same spot. If we identify the station, it doesn't link with the pump. I had it for 2 months, and it never worked for me. Very frustrating. The poor, uneducated employees can't help. I caked l called customer service many times, they say nice things, promise to call me back, but never did. This app is getting uninstalled.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Terrible App. It sent me atleast 6 mobile pins before finally accepting one. It takes so long just to send a verification pin. It takes too long to send a simple confirmation sms. Also, when I tried to add a card or link a card, I went through the process (which you can only do from the settings). It debited AED 1 but it still did not credit it back to my account. Further, my card was never even added! It just took 1 dirham from me. You're better off using the website. Don't try the app.save time
24 people found this review helpful
Emirates National Oil Company Limited (ENOC) L.L.C
4 February 2019
Dear Siddarth, we have checked and can confirm that your account is officially verified. As for the AED 1, it will be refunded back into your account. Kindly note that your feedback has been considered. For further inquiries call 800ENOC.
![](https://play-lh.googleusercontent.com/a/ACg8ocIM46Umb_bhOvb5c0vmvjGt8tir9xwUq9TNTDqI2UhfeK4IHA=s32-mo)
NISHA S
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Terrible app. I am trying to login to enoc vip account through enocpay app past 2 years, but always showing the error"ENOC Service temporary not available, try again later". I contacted the customer center through the phone, but they are not able to resolve it. Please provide the email id of the dedicated department. Please resolve the login issue asap. Resolve the issues asap
2 people found this review helpful