A Google user
Love the game but it just lost all my save data. Finally got green masks on all the base difficulty level last night. I opened the app today, and it's back to the character creation screen. My save data has gone. No other games have been affected, just this. Nothing has happened recently either in terms of updates. I've sent an email to Support but would love an answer here! Thanks.
28 people found this review helpful
EJ Games LLC
12 February 2020
We're terribly sorry for the issue, Samuel. Unfortunately, we're unable to restore your progress for technical reasons. We'll investigate the issue to prevent the same error happening again. If you made purchase, please email us at support@herocraft.com and we'll cancel ones.
Paul Winstone
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Having just given a negative review I'm having to correct it slightly. There is a bug in this match 3 puzzle game, that once bought, completed and uninstalled / reinstalled, when you start playing again, after the first level, it asks you to buy more stuff you need to progress. When this occurs, for players who've bought this previously, don't select the BUY button, just select the BUILD button to continue free of charge. (Only if you have initially paid for the game!!) 🙂
26 people found this review helpful
T Dillon
PAYWALL after purchasing! I LITERALLY cannot continuebunless I PAY. This paywall did NOT exist when I bought the game. It was ADDED. I am very upset that the game I PAID for, which I was able to finish before, no longer allows playing unless I buy gold to continue. I will try to report this to Google Play.
1 person found this review helpful
EJ Games LLC
7 August 2024
This game is distributed free and you don't have to pay to have a good time. If you mean the buying gold to continue, try earning more coins by completing in-game challenges. We are sorry for any confusion caused by recent changes. Please feel free to contact us at support@herocraft.com for more assistance. Your feedback is highly appreciated!