A Google user
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No support whatsoever in regard to your account. Forgot my password and the app blocked my device, now my account is unusable and the app worthless. Nobody responds to email, and no other method of contact listed. Edit: I was contacted by the app support team and they helped me out. The app is still a little buggy and requires gps to work, but its definitely a useful tool.
2 people found this review helpful
Split Rock Software LLC
10 December 2019
Hello, We responded to your email within 12 hours. Please check your spam box in case your email blocked our response. If you contact us again we can reset your account again. We also released a new update that should help the map loading issue.
A Google user
The idea is good, but it needs work. I fish where there is no cell/data signal, so I can't report using this app. A good fix is to add an offline mode that logs the report and then uploads when you have connectivity again. A second feature to add is adjusting a report location so that you can report from home if you forgot to do so while on the lake. I understand the risk in that, so tag the report as one made via distance reporting.
10 people found this review helpful
A8W
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Simple and clean app. However it depends on people posting accurate and honest reports. There are no checks to validate that the user is actually on ice, and they're not actually posting fake reports. If you don't have GPS reception at the location you want to report, and want to submit one later, you need to pay. That would not work work for what basically is a "Community Project" where users help each other by reporting. Maybe a one time small fee is more appropriate.