OneUnited Bank Mobile Banking

Oneunited Bank

About this app

With Mobile Banking from OneUnited Bank you can take your banking with you. Check your balances, transfer money, pay bills, view and activate your cash back offers, locate branches and ATMs, and much more. Our Mobile Banking App is convenient, fast and free.

To learn how we protect your privacy, please visit https://www.oneunited.com/online-banking-disclosure/

Ratings and reviews

The app is by no means user-friendly, in addition to being slow and with ill-functioning app features, like Card Command, providing "access" to your digital card. Re-downloading the app doesn't help either. Customer service is friendly but often overly casual, which does not instill trust as an institution that holds my money. They also have no follow through: after calling customer service for a new card, 2 months later, it has yet to arrive. I'll be closing these accounts altogether.

The app is working properly as of the latest version. The biometrics work flawlessly, the mobile deposit is easy, and app is one handed friendly. Sometimes the old app would not show transactions after going into that account backing out and going back in would fix it. I haven't seen that happen lately. I saw some people mention the customer service was bad, I've interacted with dozens of reps and they are quick to help me each time. They are courteous and professional. Love this bank so far.

Update: I still can do everything I need without going into the actual bank. I just wish you could Zelle. POP costs. This app is very user friendly and does everything I need it to from bill pay to mobile check deposit to activity notifications to connecting with my other bank accounts. I have not had any issues. The only thing I could say would be that the design could be swankier but lack of style points won't make me rate them any lower. I love that I can log in with my fingerprint as well!

What's new

Improved login flow for those using biometrics
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes