Imprivata ID

Imprivata, Inc

About this app

Imprivata ID is a secure authentication application that helps improve clinical workflows for medical professionals for electronic prescribing of controlled substances (EPCS), remote network access, and others.

For EPCS, Imprivata ID enables Hands Free Authentication, a breakthrough solution that delivers exceptional speed, security, and convenience for providers while meeting DEA two-factor authentication requirements for EPCS. Instead of typing a manual token code, Hands Free Authentication wirelessly retrieves and verifies a one-time password from the Imprivata ID application on the user’s mobile device, even if it is locked and/or in the user’s pocket, which delivers unparalleled speed and convenience with minimal impact to clinical workflows.

For remote network access, Imprivata ID enables fast, convenient push notifications. Users receive a notification on their mobile phone asking them to verify their identity. The user simply swipes the notification from the lock screen of their device and taps “Approve,” and the second factor of authentication is complete.

Please note: To use Imprivata ID, the healthcare provider organization needs to purchase a license for Imprivata Confirm ID (as well as a license for Hands Free Authentication if using that feature). Visit https://www.imprivata.com/imprivata-confirm-id for more information.

Ratings and reviews

The app is functional, which prevents it from getting a 1 star review. It is constantly turning off my bluetooth connections with no explanation about why it is doing that. The interface on the app provides no information, no options to change functionality, etc. You have to find the app icon on your phone and get into the App Info screen to change anything, and then all of the options are poorly worded so you have no idea what you're tinkering with. I'm out of space to complain or I'd go on...

Mandatory to view pay stubs, benefit selections, annual work required competencies. Stopped working. IT dept said my serial number no longer matched (?). Rec'd un-install and reinstall. Uninstall successful. Reinstall just sits and spins waiting to download. Attempted 4 times in the last hour. Would never recommend this app! Not to mention all the Bluetooth issues people mentioned if it is loaded. I will keep calling IT for a temporary sign on I guess. Horrible waste of time!

I would have given it 4 stars, but recently it is only giving push notifications about half of the time, so I have to open the app to approve. It also doe snot seem to work at all with WearOs 3. I used it with Fossil and Mobvoi WearOs devices and it was great, because I didn't have to even open my phone. I recently got a Samsung Galaxy Watch 4, and it does not work at all.

What's new

We're always working to improve the Imprivata ID experience. This update includes improvements to help mitigate MFA fatigue attacks, and also fixes minor bugs.