Insight FieldPower

Insight Direct USA, Inc

About this app

The Insight FieldPower mobile app offers a convenient way for field service technicians to remotely access site, equipment, jobs and task related information when performing field service activities. Technicians can update the status of work orders, enter service notes, capture documentation and record signatures while on-site. The app offers a fresh and intuitive user experience making it one of the best ways to manage your projects and jobs.

Features :

Some of the key features offered by the Insight FieldPower mobile app are:
• Work Calendar – See all jobs assigned to you in one central location.
• Route Mapping – Provides directions to site locations.
• Offline Capabilities enable you to keep track of work progress even when not connected.
• Online instructions for the work being performed.
• Use your device’s camera to take pictures and attach them directly to the work being performed.
• Use intuitive checklists directly in the app for a more streamlined approach.
• Capture client signatures.

Ratings and reviews

This app is just terrible. It barely functions. I spend more time trying to get this horrible app to even display my tickets than I do filling them out. Long load times, constant refreshing and reinstalling needed, flags being reset for no reason, app refusing to come back online unless restarted. Also ticket notes have zero formating so everything ends up in one gigantic unreadable paragraph. It's a disgrace. About the only thing you count on it to do well is waste your time.

The app is great for keeping your notes and submitting documents needed for an assignment. The app does not track very well when using GPS. There is also a problem with resources being used up and slows the phone to a crawl. The other thing is the app should keep working even if it is not used for a short time. It should stay alive for around 2 hours.

App hangs up constantly, has to be refreshed frequently and does not work well with posting/downloading other documents with the platform. Btw the App says it downloads to ALL platforms, it DOES NOT. The App also claims that other Apps easily interface with FieldPower, It DOES NOT! The posting of updates with other Apps is next to non existent making WOs that much more difficult to facilitate.

What's new

Issue Fixes and Performance improvements