raine4275
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This app keeps crashing in the middle of me trying to register my device. I have been trying for a week to register my device after the use of Liquipel screen protector. There is no adequate customer service phone number, and I sent a "chat message" and have been waiting for a response thru my email? I am pleased with the product, but very disappointed with the app crashing, and not being able to register my device in a timely fashion. I hope that I will still be able to register my device.
InstaProtek
4 November 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@instaprotek.com. Thank you.
Amanda Lewis
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I've had the liquipel with a $150 guarantee for a year now. My phone has been dropped numerous times, and my screen is just as good as the day I bought it. Now that it's been a year, I purchased another one to reapply and continue my protection. But, I can't register or apply the new product because the app keeps crashing, and according to Android, this app "has a bug preventing it from running properly." I have a screenshot of the error, but I don't see a way to attach it to my review.
13 people found this review helpful
InstaProtek
7 February 2022
Hi Amanda, we apologize for the difficulties you experienced. We are continuously working on improving and developing our products and services to provide the most customer-centric experience. Please contact us anytime at 1-(888) 908-2078 or email us support@instaprotek.com and our team will be happy to assist you.
Amber Sanders
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I like everything about it and all of the different options. Very quick, very user friendly app. Just make sure you are scanning the correct item you want to register.😉😉 I tried to scan the camera lens protector & register it as my phone. Even with the mistake, and going back to change info; it only took a total of 15 minutes to do & fix my mistake.
24 people found this review helpful
InstaProtek
18 January 2023
Hi Amber Sanders,
Is there something we can do to get 5 stars? Please let us know at 1-(888) 908-2078 or email us support@instaprotek.com