BuyPower

Buypower Inc.

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About this app

Buypower allows consumers in Africa to purchase electricity from the convenience of their home.

Ratings and reviews

Like most Nigerian businesses, BuyPower prioritizes quantity over quality. They chose getting more customers over serving their customers efficiently. How is it that for two days straight after paying to credit my wallet, it still hasn't been credited even though my bank accounts were debited? I keep getting "all our agents are currently busy" regardless of the time of day or the medium I try to reach them. I can't get one agent to look into issue and solve it. Who are they busy serving?

Tried to pay for my DSTV bouquet today using this app. I clicked on the selection I wanted, got a notification that it was successful, only for the whole thing to change immediately to a failed transaction. Notified the app team and was told that selection is not available. So why was it listed? And now I am being told it would take 3-5 days for a refund. This is unacceptable. Why does it take so long for a refund? And why is there no notification about such issues?

I would have rated 5 stars except that I had to try several times for the utility service to become available, but once it was, the experience was excellent. It's everything you would wish and more. The pin was generated instantly with an option to share on the same page. At the same time, the pin was also sent via SMS. A detailed receipt was also generated immediately with an easy save to notes button. All you want easily provided. Really thoughtful service. I've downloaded the app for keeps!

What's new

We’re always working to make your experience better. This update includes performance improvements and behind-the-scenes enhancements to keep the app faster, smoother, and more reliable. Stay tuned—exciting new features are on the way!