Joseph Class
The game itself is fun, and I enjoy it casually from time to time. The reason for my rating is solely because the game crashed to the point I could no longer play it, and after attempting to troubleshoot it, lost my account which I was not able to bind before this happened. Tried to contact support, but they were unable to help me. So not only did I end up starting from scratch, I can't even use my usual nickname cuz the lost account has it...
10 people found this review helpful
KRAFTON, Inc.
5 September 2023
[Defense Derby] Thank you for your review and evaluation about the game. If you have any game concerns, feel free to write in our in-game customer support https://support.defensederby.krafton.com/ and include your user information. We will assist you as soon as possible.
Mike B
Data collection concerns and (possibly related) lag make an otherwise fun game not worth having installed. Data collection: App has no privileges to make phone calls, yet every time I open the app it attempts to call my own phone number. This seems like a shady backdoor method of device/identity detection. In addition, it annoyingly interrupts the music or podcast I have playing. Lag: Game is heavily connection dependant. Result- lag lag lag with spotty Internet.
15 people found this review helpful
KRAFTON, Inc.
30 August 2023
[Defense Derby] We apologize for the inconvenience! Please accept our sincere apologies for the issue. Kindly reach out to us at https://support.defensederby.krafton.com/ so we can investigate and resolve this problem promptly. Your satisfaction is our priority.
Samantha Mullins
I would give this a higher rating because I enjoy it a lot but I have to uninstall then reinstall after every update because it will not let me get into the game. It gets stuck on the loading screen "Loading Game Config" and will not get past that. Idk what the issue is but it is really annoying to have to uninstall, reinstall, and go through the game intro all over again.
8 people found this review helpful
KRAFTON, Inc.
26 September 2023
[Defense Derby] Thank you for your interest in the game and we apologies for the negative experience you had. For your game concerns, please contact our in-game customer support https://support.defensederby.krafton.com/ and include your user information. We will assist you as soon as possible.